Solutions to Three of Your Firm’s Biggest Pain Points
When you’re in the groove, business seems to flow smoothly. Everyone’s on the same page, people get back to you without a follow-up call, and things work how they’re supposed to. Who doesn’t love those kinds of weeks, that go by without any fires cropping up? Unfortunately, nothing good lasts forever.
Below are three problems commonly experienced by lawyers that cause hiccups in workflow, curb progress, and induce headaches:
1. Time: the lack of it, the demand for it, and the inability to control it
Feeling like there’s not enough time is a universal issue, but lawyers feel extra pressure to manage theirs effectively. Not only does wasted time equate to fewer billable hours, but you also can’t get it back. Time’s a finite resource that must be allocated appropriately to maximize productivity. Being pulled in different directions shows the demand for your time. When you feel you don’t have enough time to accomplish everything on your plate, you either aren’t planning your day effectively or have too much to do. One thing’s for certain: no matter how well you manage it, time passes whether we’re ready for it or not. Legal technology addresses this problem by providing efficient workflow automation, integrated billing, and calendar rules.
All the features of our law practice management solutions are designed to be intuitive and put the information you need at your fingertips in a way that’s intelligent and actionable. The end result? You spend less time spinning your wheels and more time on client work.
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2. Tech adoption
Trust us, we know keeping up with the latest legal tech (let alone introducing it to your employees) is a big job that doesn’t take priority over clients. We understand it’s one of the reasons law firms – especially those without in-house tech expertise – choose to outsource their IT needs. The problem is many outside IT companies aren’t proactive enough when serving clients. They usually only hear from firms when something breaks.
Moving to a secure private cloud is one of the best ways to ease tech burdens. Abacus Private Cloud (APC), for example, shifts the IT management burden to us, your proactive Technology-as-a-Service (TaaS) provider. We handle everything, from the migration process and tech deployment to system updates and after-hours support. Private clouds like APC can also be used any time, on any device, which enables you to work remotely and communicate with clients.
3. Demanding clients
Client service is your reputation, and nothing could be more important, especially when word-of-mouth marketing helps you land more clients. The problem arises when too many calls prevent you from getting work done. You want to be responsive but need communication not to pull you away from your practice. Enter, legal case management software equipped with client portals.
Client portals provide 24/7 access to a collaborative and up-to-date workspace for your client cases. The self-service features of client portals enable existing clients to check the status of their case, view outstanding invoices and submit payments, event schedule an appointment to speak to you on the phone or in person. That means less time on administrative tasks and more time doing billable work.
Practice management software is the solution
AbacusNext is the largest TaaS provider for professional services. We’ve helped over 1.5 million users reclaim their time, address their tech needs, and increase responsiveness to clients since 1983. So, we know a little bit about legal practice management software. But, don’t take our word for it!
2022 Legal Practice Management Buyer’s Guide
Need help vetting the best legal practice management software? We can help. Download the free 2022 Legal Practice Management Buyer’s Guide today.