Alisha Ankers, Esq. uses more than 20 years of experience to effectively help her clients achieve favorable outcomes in divorce, child custody, visitation and other family law matters.
“Of the vendors we considered, only AbacusLaw came highly recommended by a colleague. It can also provide the deep level of flexibility and customization we need.”
The Challenge
Wasted Hours and Database Crash
Previously, Ankers Law Office used a different practice management software to manage all case and client details. But they were unable to tailor the program to their specific needs. Staff found themselves wasting billable hours searching for the information they needed.
“We were told that the program was flexible, but it just didn’t measure up,” says Roxie Howard.
After suffering a database crash (and losing key pieces of information), they had enough.
“We needed a solution to handle high volume document and form generation, and that could provide remote and mobile access. Also, it had to provide a stable, reliable and secure platform so we wouldn’t have to worry about database corruption ever again.”
The Solution
Cutting-edge Legal Technology
The firm knew it was time to change to a solution that could be customized to their needs, and would accept and protect their case & client data. AbacusLaw with the family law suite set up in Abacus Private Cloud provided the key to success, handling high volume, and providing mobile access.
“Abacus accommodated everything we threw at them – including locating missing pieces of data that we thought had been lost in a database crash.”
The Results
Ankers Law entrusted their data to the AbacusNext Professional Services team to import into AbacusLaw. According to Roxie, “Abacus accommodated everything we threw at them – including locating missing pieces of data that we thought had been lost during our database crash.”
With more efforts focused on billable activities, Ankers Law Office has seen their revenues and profits steadily increase. AbacusLaw enables Ankers Law Office to better serve more clients by increasing the volume of documents they can generate, while reducing errors. And Abacus Private Cloud relinquishes worries about the integrity of the data.