This Patch resolves several issues related to Outlook Contacts & Calendar Synchronization.
Issue 17260: If duplicate Contacts or Events exist, re-synchronizing the Link will cause the creation of additional duplicates in Outlook.Issue 17679: Events created by other Team Members and assigned to you might not be exchanged to Outlook.Issue 18125: If an Outlook Task without Start or Due dates is exchanged to Amicus, an Amicus To Do with Priority "Someday" is created. However, if you subsequently assign a Start date to the Task in Outlook and exchange to Amicus, the Amicus To Do is not assigned the Start date and Priority from Outlook.Issue 18126: To Do's with Priority "Someday" are not exchanged to Outlook.Issue 18170: Records in Amicus and Outlook are considered to be matching records based on the criteria you select in the Outlook - Conflicts tab of your Preferences. However, if you select Telephone Number for Contact matching, or Recipients for Event matching, expected matches might not be detected and duplicate records might be created in Amicus or Outlook during initialization or exchanges. After application of the patch, Telephone Number and Recipients will no longer be used as match criteria, regardless of your Preference settings.Issue 18881a: During initialization or re-synchronization with Outlook, duplicate Contacts or Events might be created.Issue 18881b: During initialization or re-synchronization with Outlook, repeated "Amicus Attorney-Outlook exchange failed: Outlook appears not to be running" messages might inappropriately appear.Issue 15593: If you edit an Appointment in Amicus, changing its start time and setting it to repeat, those changes might not be exchanged to Outlook.Issue 19529: If Outlook Link synchronization is set to occur "On command", and a new Appointment created in Outlook is synchronized to Amicus and then changed into a To Do in Amicus, subsequent synchronization adds the To Do to Outlook but does not delete the Appointment from Outlook.Issue 19739: Setting Outlook Link synchronization to occur automatically ("Real-time") might cause database bloating and CPU resource issues at your computer.Issue 19945: Upon re-synchronization with Outlook, duplicate To Do's might be created.Issue 20252: If Outlook Link synchronization is set to occur "On command", and another user has added or edited an Event in an Outlook shared calendar, that change might not exchange to your Amicus.Issue 20268: An Appointment created for you by another Team Member in Amicus might not exchange to your Outlook.
Recommended for all users who have enabled Outlook Synchronization. Suitable for those who are currently running:
To check your Build Number in Amicus Administrator, go to Help > About Amicus Attorney.
Although the patch will prevent Outlook Sync from creating new duplicate items in Outlook or Amicus, it does not remove any that currently exist. If you have existing duplicates, we recommend that you:
TIP: If configured for Real-time Sync, disable Outlook Synchronization while removing duplicates.