Known Issues in Amicus Attorney 2008
Small Firm Edition
Release
8.0.0
July 11, 2008
In this list,
outstanding known issues in the current build of
Table of Contents
- Installation
- Calendar
- E-mail
Integration
- Library
- Reports
- Document Assembly
- Secondary Office
- Miscellaneous
- Outlook
Synchronization
- Accounting Systems
– Amicus Accounting
– QuickBooks
– Tabs3
– Timeslips - Windows
Vista
4276—If one Team Member is
installed and added at the same time as another, both Team Members might be
assigned the same User ID.
WORKAROUND: Uninstall and reinstall one
of the Team Members.
4678—An Appointment with
a Reminder cannot be changed to a daily-recurring Red Letter Day—a
message appears, stating that a Reminder cannot be scheduled on or before the
date of the previous instance of the Event.
WORKAROUND: Set the Appointment to
“no reminder” before changing it to a daily-recurring Red Letter
Day.
p1057—A
validation error and "invalid page fault" is generated in the AACNTX.DLL and MFC42.DLL files when in another Team
Member's Office after clicking on the Information button for an associated
Contact from an Event Details dialog. This appears to happen when the
associated Contact to the Event is NOT attached to the File that is also
associated with the Event, and the associated Contact is NOT on the Team
Member's Contact list.
WORKAROUND: It is recommended that where Contacts and Files are associated
with a single Event that they also be associated with each other in order to
maintain data integrity.
E-mail Integration
15937/p1206—After
creating an E-mail message from within
WORKAROUND: Manually delete the E-mail message from your Today folder.
Library
p1237—When opening
existing Research Queries or creating new Research Queries from a File Brad
(Research > My Saved Queries or All Saved Queries), no Saved Queries are
listed in the Saved Query Index in the Control Panel of the Research Query
view.
WORKAROUND: You can refresh the view and show your list of Saved Queries by
selecting any one of the options from the Show Queries drop-down list.
p1235—This issue occurs
if two or more Team Members add content to the same Section, Shelf, or Book
(parent location) and at least one Team Member is adding content while offline.
For example, Team Member A is offline and adds an item in a parent location.
While Team Member A is offline, Team Member B adds an item in the same parent
location. When Team Member A goes back online and his or her data is merged
with the Team Database, the order of the items that the Team Members have added
may appear to sporadically switch positions in the parent location.
WORKAROUND: It is recommended that if
Shelves, Books, or Pages are added to Firm Materials while a Librarian is
working offline or in her Secondary Office, then when that Librarian goes back
online or she unpacks her briefcase in her Primary Office, the Administrator
should run a Scan Database. To run a Scan Database: From Amicus Administrator,
select Database > Utilities > Scan Database.
4530 (newly posted)—In some circumstances, the Export option that is available
when generating a report causes a “missing or out-of-date export
DLL” error message.
WORKAROUND: Preview the report and then
export it from the preview screen.
14697a—Reports cannot be exported to
Word 2007 (under Windows XP or Vista).
WORKAROUND: After
selecting a Report to run, click Preview, and then click the Export button in
the toolbar at the top of the Preview window. Choose Rich Text Format and set
the Destination to Disk file. Afterward, you may open the file by choosing Open
from the Files menu in Word and then browsing to the file.
14697b—Reports cannot be exported to
Excel 2007 (under Windows XP or Vista).
WORKAROUND: After
selecting a Report to run, click Preview, and then click the Export button in
the toolbar at the top of the Preview window. Choose Excel 8.0 (XLS).
4625—When Previewing a
HotDocs 6 WordPerfect sample Master Document, some hidden text will be revealed
(e.g. 1FullName). This text does not affect the assembled document output.
WORKAROUND: If desired, edit each of
these Master Documents to remove the hidden text.
4443—
WORKAROUND: Reinstall
18727 (new posting)—After
upgrading WordPerfect (e.g. to Version X4), Document Assembly does not work.
SOLUTION: Perform the following steps at
each Workstation running the new version of WordPerfect.
1. In Amicus Attorney, go to
File > Setup > Document and click Browse next to the WordPerfect path
field. Select the location of the WordPerfect program
(e.g. C:\Program
Files\Corel\WordPerfect Office X4\Programs\WPWin14.exe).
Exit Amicus Attorney.
2. In Windows Explorer,
navigate to C:\WINDOWS and open the AMICUSATTSFE.INI file.
Add or edit the WordPerfectVersion entry in the [User Preference] section
appropriately.
(E.g. for X4, ensure that there is a line that says
“WordPerfectVersion=14.0”.)
NOTE: If running Windows Vista with UAC turned on,
the INI file is located in
C:\Users\<YourUserName>\AppData\Local\VirtualStore\Windows.
3. Copy AALIBRARY.WCM and AASAVETOBRAD.WCM from
C:\Amicus\AMICUS
ATTORNEY 2008 SFE TEAM\EXTRAS\MACROS to your WordPerfect default macro folder
(e.g. C:\Documents
and Settings\<YourUserName>\Application
Data\Corel\PerfectScript\14\EN\WordPerfect).
NOTE: The macro folder may be found by opening
WordPerfect and going to Tools > Settings > Files > Merge/Macro >
Default Macro Folder.
4. Navigate to C:\AMIMERGE, right-click on AAWPMERG.WCM and choose Edit.
Scroll to the bottom and add an extra return to the file. Press the Save &
Compile button and close the file.
Repeat these steps for the AABRAD.WCM file.
NOTE: If you use HotDocs with WordPerfect, you will
require a compatible version. For example, WordPerfect X4 requires HotDocs 2008
SR1.
Secondary Office
p1285—When
you open your Primary Office, the Daily Checks run before unpacking your
Briefcase. This only creates a problem if you are unpacking your Briefcase in
your Primary Office on a date subsequent to the date when you originally packed
the Briefcase to transport your data to your Secondary Office. As part of the
Daily Check process, any To Do's that are not marked as "Done" are
moved forward to whatever day is the present day (e.g., your Monday To Do's
will be moved to Tuesday if you have not marked them as "Done"). When
you unpack your Briefcase in the Primary Office, the To Do you marked as
"Done" in your Secondary Office remains on the original day (e.g.,
Monday) whereas that same To Do which was not marked as "Done" in the
Primary Office has been moved forward by the Daily Checks to the present day
(e.g., to Tuesday). When the data is merged, these To Do's are not recognized
as being the same To Do, they are not merged, and this results in the
appearance of the "duplicate" To Do.
WORKAROUND: You will need to manually
delete the To Do that is not recurring and is not marked "Done".
Miscellaneous
0215/p1122
(new posting)—If you are a Windows 2000 or XP user, you might experience the following: When pressing the
TAB key or ALT key within the Event, Time Entry, or Phone Call details dialogs,
the fields inside the dialog disappear and only the background color of the
dialog is shown.
WORKAROUND: Perform the following
procedure in your Windows Display settings:
If you are a Windows XP user:
1. From your Control Panel, open
Display.
2. Click the Appearance tab.
3. Click
the Effects button.
4. Disable the option, "Hide
underlined letters for keyboard navigation until I press the Alt key".
5. Click OK in the Display dialog.
If you are a Windows 2000 user:
1. From
your Control Panel, open Display.
2. Click the Effects tab.
3. Disable
the option, "Hide keyboard navigation indicators until I use the Alt key".
4. Click OK in the Display dialog.
16456—If you set Amicus Attorney
to automatically log in to another user’s Office, and set your default
view at startup to be the Dailies module, then the Amicus login will fail the
following day and onward.
WORKAROUND: To
avoid this problem, set your default module to something other than Dailies. If
your login is already failing, call Technical Support for assistance.
15953/v0994—Recurrent locking problems
might occur in Windows 2000 or XP.
WORKAROUND: Disable Oplock in Windows
2000 and XP. For details, see the Microsoft Knowledge Base available at
http://support.microsoft.com/.
Outlook Contacts & Calendar Synchronization
18170—Records
in Amicus and Outlook are considered to be matching records based on the
criteria you select in the Outlook - Conflicts tab of your Preferences.
However, if you select Telephone Number for Contact matching, or Recipients for
Event matching, expected matches might not be detected and duplicate records
might be created in Amicus or Outlook during initialization or exchanges.
WORKAROUND: Contact Technical Support for
a patch that resolves this issue. After application of this
resolution, Telephone Number and Recipients will no longer be used as match
criteria, regardless of your Preference settings.
18126—To
Do’s with Priority “Someday” are not exchanged to Outlook.
WORKAROUND: Contact Technical Support for
a patch that resolves this issue.
18125
(new posting)—If an Outlook Task
without Start or Due dates is exchanged to Amicus, an Amicus To Do with
Priority “Someday” is created. However, if you subsequently assign
a Start date to the Task in Outlook and exchange to Amicus, the Amicus To Do is not assigned the Start date and Priority from
Outlook.
WORKAROUND: Contact Technical Support for
a patch that resolves this issue.
17679—Events
created by other Team Members and assigned to you might not be exchanged to
Outlook.
WORKAROUND: Contact Technical Support for
a patch that resolves this issue.
17260—If duplicate Contacts or Events exist, re-synchronizing the
Link will cause the creation of additional duplicates in Outlook.
WORKAROUND: Contact Technical Support for
a patch that resolves this issue.
15942/v0277/p1427—If
you are synchronizing your Palm OS device with Outlook and you also have
WORKAROUND: Synchronize Outlook and Palm
without
4497/4507—If
WORKAROUND: Start Outlook before starting
(This section lists
Integration issues only. It does not include issues within Amicus Accounting.
15222—In the Integration wizard, a “missing
AmicusAttSFE.ini” error occurs during pre-Initialization checks if Amicus
Workstation is not installed on the Amicus Server.
WORKAROUND: Install Amicus Workstation on
the Amicus Server.
13602a—If a new
Amicus Accounting Client Matter has the Default Rate option selected but no
Rate entered, the new File created in
WORKAROUND: In
Amicus Administrator, go to Configure > Time Sheets > Billing Rates and
delete all Separators from the list.
13602b—If the
WORKAROUND: In
Amicus Administrator, go to Configure > Time Sheets > Billing Rates and
prefix the Attorney Rate Label “Contingency” with a “Z”
(e.g., “Z-Contingency”).
13481—If you add or edit a Client
Matter in Amicus Accounting when Amicus Attorney is not running, Amicus
Attorney is automatically launched but that first Client Matter is not
exchanged.
WORKAROUND: In Amicus Accounting, save
the Client Matter again.
s13093—Exchanges or initialization with
QuickBooks 2006 may fail occasionally, with a 1000 error shown in the log.
SOLUTION: Update your QuickBooks 2006
application to QuickBooks 2006 Release 7, available as of June 15, 2006.
v1193—During an Exchange with
QuickBooks, the following error message might occur: "There was an error when converting
the date value '2002-01-22' (or some such date) in the field
[FromModifiedDate]".
WORKAROUND: Close Amicus Administrator and then delete the line
"SynchroDate=2002-01-22" (the same date as above) from the
[QBPROLINK] section of the AADMIN50.INI file.
v1108—When you create a 'New File for an existing Client', the Client
field in the New File dialog defaults to the existing Client. If the Client is
an Individual, the Full Client Name in the new File may be formatted differently
than in the existing File -- e.g. "John Smith" instead of
"Smith, John", which will cause an error message upon exchange. Note
that if you select a different Client in the New File dialog before clicking OK
to save the new File, the same problem occurs.
WORKAROUND: Create the new job for an
existing Client in QuickBooks, instead of in
Tabs3
4598—If the Tabs3 Link is
configured to use Client ID only,
WORKAROUND: Exit from
16267—If uninstalling an Amicus
Attorney Workstation under Vista, an “Explorer not responding”
error might appear and the Programs and Features dialog might close.
WORKAROUND: Simply ignore this error
message.
16207—If you
attempt to run a previous release of Amicus Attorney Workstation under Vista
after upgrading to Amicus Attorney 2008 Small Firm Edition, it will prompt for
updates.
WORKAROUND: Edit the Desktop shortcut for
that previous Amicus Attorney – in its Properties, change the Target from
AA50CHK.EXE to AA50.EXE, in the same location.
15898—At an Amicus Attorney
Workstation running Vista, generating a HotDocs template fails if HotDocs is
not running.
WORKAROUND: Ensure that HotDocs is
running before generating HotDocs templates from Amicus Attorney.
15886—After
installing an Amicus Attorney Workstation under Vista, attempting to generate a
document or add a document to Amicus might fail during your very first Amicus
session.
WORKAROUND: Exit and restart Amicus
Attorney.
15192/15193—After you
install an Amicus Attorney Workstation under Vista, Search Documents does not
find any documents and, when you are adding a document to Amicus, the browse
does not find any documents.
WORKAROUND: In
Amicus Attorney, go to File > Setup > Document > Shared Documents and
specify the appropriate drive mapping.
15188/15189—After
installing an Amicus Attorney Workstation under Vista, attempting to create or
edit a Master Document might cause the application to terminate unexpectedly.
WORKAROUND: Edit AmicusAttSFE.ini in each of the following two folders: C:\WINDOWS and C:\User\<username of user currently logged in to Windows>\AppData\Local\VirtualStore\Windows. In the AmicusAttSFE.ini files, change the ServerAmicusPath item
value to equal the drive mapping path to the Team
folder on the Server (typically the \AMICUS
ATTORNEY 2008 SFE TEAM folder).
15182—At an Amicus Attorney Workstation running Vista with Amicus Accounting Integration, attempting to use Account Inquiry from File Details causes an error.
15155—When the Outlook Contacts & Calendar Synchronization
feature is first enabled under Vista, initialization and exchanges do not begin
until you exit Amicus Attorney and log back in.
14764—If you
are not a Windows Administrator, the prompt to update your copy of
WORKAROUND: Disable the automatic check
for updates. To do this, right-click on the
14697b—Reports cannot be exported to
Excel 2007 (under Windows XP or Vista).
WORKAROUND: After
selecting a Report to run, click Preview, and then click the Export button in
the toolbar at the top of the Preview window. Choose Excel 8.0 (XLS).
14697a—Reports cannot be exported to
Word 2007 (under Windows XP or Vista).
WORKAROUND: After
selecting a Report to run, click Preview, and then click the Export button in
the toolbar at the top of the Preview window. Choose Rich Text Format and set
the Destination to Disk file. Afterward, you may open the file by choosing Open
from the Files menu in Word and then browsing to the file.
14434—On a computer running Vista, if
Amicus Administrator or Amicus Attorney is installed, uninstalled, and then
reinstalled to a different location or for a different user, that Amicus
application will not open more than once.
SOLUTION: Copy the file AmicusAttSFE.ini
from C:\Windows
to C:\Users\<name
of user logged in>\AppData\Local\VirtualStore\Windows,
replacing the previous copy of the file there.
For
further information, contact
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