Known Issues in Amicus Attorney 7.1

List Updated: April 9, 2008

In this list, outstanding known issues in the current build of Amicus Attorney (7.1.0.8) are grouped together by topic.

Issues that were fixed in earlier Updates and Service Packs are not listed here. They are referenced in the Fixed Issues list of the corresponding Release Notes.

Contents

Issues for Amicus Administrators Only:

Windows:

 

Preferences

9077—In Dailies Pages Preferences, if you add a new Page, select it, and click Move Up, and then add another new Page, select it, and click Move Up, the first new Page is left selected.

13122—In the Time - Formatting view of Preferences, if you enter an improperly formatted value in the minimum time or round up time fields (e.g. “2”) and click OK, the value reverts to the default without an error message appearing.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

Files

12494—Printing from the Custom Page and Record views of File and People Details causes an error.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

12535—In File Details, selecting a Contact on the File whose Role is “Party” and then specifying a Person as the Lawyer who represents them, does not automatically assign that Person to the File, nor does it assign the Person to the “Lawyers” Group. And similarly, selecting a Person on the File whose Role is “Lawyer” and then specifying the Contact who they represent, does not automatically assign that Contact to the File.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

12555—If you add an existing Field to a new Custom Page, the Field data already saved on the old Page (in the File or People Details) will not appear on the new Page until the Field has been edited on either Page.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

12746—If your Time Format preference is set to display in minutes format, Time Entries in the Chronological List view of File Details show the total number of minutes (e.g. as “75” rather than “1:15”) and label the duration as “hours”.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

13514a—If you select more than one Time Entry in an Time view of File Details, and right-click on the list, cannot choose Print.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

14345—If you select more than one Event in an Events view of File Details, right-click on the list, and choose Print, all Events are printed, regardless of selection.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

14449—In the Custom Records list in File Details, a total is not shown for Percent Custom Fields.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

14763—When performing a QuickFind from the Files Index, the option to limit the find to “Files Shown In The Index” is not available.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

14804—If you select a Note in a Notes view of File Details, or select a Document in a Documents view, and then right-click on the list and choose Print, the output does not include information.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

15319—In the File and People Indexes, clicking the scroll bar causes the focus to leave the quick-type box above the list.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

15474—In some cases, detail dialogs (e.g. File Details) might open behind the currently active window, rather than on top.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

16153—In some cases, when a File that is set for Task Based Billing (in the Admin > Accounting view) is edited and saved, the Task Based Billing checkbox might be cleared.
SOLUTION: Contact Technical Support for a Version 7 patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

16389—If a user is viewing a Custom Page view of a File or Person Details window, and another user then displays the same Custom Page for the same File or Person, that view shows only blank fields.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

People

14402—If a phone number for a Person includes a Country Code and the “Calls to this number are long distance” option in the Details is selected, the Country Code is not shown in the Person’s Business Card.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

15247—Copying an address from the details of a Person with no address causes an error.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

15808—In the Conflict Check results window, double-clicking a Person in the list causes an empty Details dialog to appear.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

16421—Filtering the People Index to a Group that includes a Person who was created by a user while Offline, might cause Amicus to stop responding. You will need to exit and log back in.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

Calendar

12624—A To Do that has its Priority set to “Someday” appears in the Calendar Day view for the date set in its Details. (In the Calendar module, the To Do should appear only in the “My Do Someday Events” List.).
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

12677—When deleting multiple Repeating Events assigned to multiple Firm Members, you are not given the option to apply delete rules to All, resulting in many prompts.

12855—If you reschedule not just one but all Repeating Events in a chain (by selecting the Change All option) to date(s) that result in one or all being scheduled to a day outside of the original repeat pattern, the rescheduled Events might not appear in your Event lists.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

13332—An Event cannot be made a Dependent Linked Event of another Dependent Linked Event that is not yet substantiated (for example, because it is scheduled for a day after its Master Event is marked Done).
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

13522—While working Offline, if you mark a To Do as Done in a list, it does not drop to the bottom of the list.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

13648—If the firm is set for Event Change Notifications to be automatically sent by e-mail, and the Microsoft Exchange Server (or local SMTP server) is not currently able to relay e-mail (due to configuration or inability to support), Events cannot be deleted.
SOLUTION: In order to delete Events, go to Amicus Firm Settings > General > Notifications and temporarily disable the e-mail Change Notifications feature.

14278—In the Link Details for a Linked Event, the “If this date falls on a weekend or holiday” setting cannot be changed and saved.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

14380—The Check Availability function in an Event Details dialog for an Appointment, does not check whether there is a Shared Resource conflict with another Appointment (e.g. booking the same conference room for the same time).
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

15112—If an Event is associated with a File but not with the People on that File, then clicking the Do button on the Event in order to generate a document might cause an error.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

15113—If you exit Amicus directly after editing the Diary in the Calendar Day view, your Diary changes are not saved.
SOLUTION: After editing the Diary, navigate to another view before exiting Amicus.

15297—When linking a To Do to another To Do, you cannot set the Deadline of the Dependent To Do to be on the same day as it is scheduled for. (The “And set its Deadline date” field cannot be set to zero.)
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

15446—In some circumstances, launching the Date Calculator function, or the Check Availability function in Event Details, might cause an error.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

Time

9667—The Calendar > Other Preference for always starting the Timer (and creating a new Time Entry) when you click the DO button for an Event has no effect if the Event is assigned to no Files or more than one File. The Timer is not started.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

12976—When posting a range of Time Entries, the default date range is from the current-date to     Today, rather than from the oldest unposted Time Entry to the newest one.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

13118—If you click the Do A Time Entry button in the Phone Call Details dialog, the default date in the new Time Entry is today rather than the date of the Phone Call.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

13514b—If you select more than one Time Entry in the Month view of the Time index, right-click on the list, and choose Print, nothing is printed.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

13756—When posting a Time Entry, a prompt to save a printout appears even if the Time Entry fails to post.

13850—Only in File Details can non-Timekeepers create Time Entries by choosing New > Time Entry from the File menu.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

14405/14421—When printing Time Entries from the Unposted or QuickFind Results views of the Time module, the Time Entry dates are omitted. Also, incorrect Billable and Non-billable total hours might be printed.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

15208—In an Time Entry created from an E-mail Details dialog, the default Activity Description is “E-mail correspondence with {0}Contact Name”.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

15318—Entering a number followed by a decimal point (e.g. “1.”) in the Duration field of Time Entry Details is rejected as an improper format, rather than accepted as the number of hours.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

Communications

10849—If you assign a File to a Phone Call, and a Person on the Phone Call is not already assigned to that File, a prompt to assign that Person to the File does not appear when you save the Phone Call.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

16528—If sending an e-mail by clicking on the Person’s e-mail address on their Business Card (in Person Details or File Details), automatic spell checking is disabled in the Outlook e-mail message.
SOLUTION: To spell check the message, choose Spelling from the Tools menu.

E-mail Integration

10942—In rare cases, an e-mail cannot be saved to Amicus. This is because its subject or body contains characters or text that is not supported in XML format.

11487—If E-mail Integration is enabled: An E-mail that includes a blocked attachment cannot be saved to Amicus. (Attachments are blocked if they don’t have one of the file types specified in the Document Management Firm Settings.)
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

11579—If E-mail Integration is enabled: When you manually save an e-mail on a Contact, an incorrect e-mail address might be saved to that Contact’s record. In some cases, this could later result in e-mail being automatically saved to the wrong Person or File.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue. Manually saving an e-mail on a Contact will no longer automatically assign an e-mail address to that Contact’s record.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

12133—When E-mail Integration is initialized, the Sent Items folder in your Outlook might change to show a From column in place of the default To column.
SOLUTION: In the Sent Items folder of Outlook, right-click on the column heading, choose Customize Current View in the shortcut menu, and click Show Fields in the dialog that appears. Then add the “To” field and remove the “From” field from the “Show these fields in this order” list at the right. Move the “To” field to the desired position. Click OK.

12253a—When an E-mail is printed, the E-mail record details are printed separately from the body of the e-mail.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

12253b—If you select an E-mail in a Communications list, right-click on the list, and choose Print, two separate print dialogs are launched. (This does not occur when printing from the E-mail Details dialog.)
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

13125—An Outlook security warning message may appear intermittently at login for some users who have E-mail Integration enabled.

13460—When creating an E-mail from a selected Person in File Details, the Person/File selector dialog does not appear if that Person is associated with only one File.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

13606—If E-mail Integration is enabled: If you save an E-mail to Amicus by clicking Save and Make Associations in the Outlook view of Communications, associating it with a File and a Person who is assigned only to that one File, then two copies of the E-mail might be associated with that Person.

13713—If E-mail Integration is enabled: When you manually save an E-mail to Amicus from your Sent or Deleted Mailbox in the Outlook view of Communications, it is assigned the status “Outstanding”, rather than “Dealt With”.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

14488—Once a Saved E-mail has been associated with at least one File or Person, you may not remove all File associations or all People associations. (You may only associate the E-mail with a different File or Person.) If you attempt to remove all People, the list of associated People is not automatically refreshed based on the addresses in the e-mail.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue. You will be able to remove all Files associations and, if you attempt to remove all People associations, only those Contacts whose e-mail addresses currently match those in the e-mail address block will be associated.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

15267—If E-mail Integration is enabled: When auto-saving or manually saving to Amicus an e-mail with attachments, the process is not successful if the saved document location for the attachment is a path over 255 characters. Neither the e-mail nor the attachments are saved to Amicus. An error message is not shown.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

15551—Changes to the File assignment of a Saved E-mail are not updated in Outlook or the Outlook view of Amicus.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

15813—If you open another user’s Office as a Colleague or Guest, and they have E-mail Integration enabled then your Outlook e-mail might be saved and associated with their Contacts.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

16367—Changing a Saved E-mail that corresponds to an Outlook e-mail that has been since moved to another mailbox folder causes an error.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

16492—When an e-mail is Auto-Saved to Amicus, and all of the e-mail’s Contacts are on either no Files or more than one File, then the e-mail attachments are Auto-Saved as Documents associated with those Contacts.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue. E-mail attachments will no longer be saved to Amicus in this case.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

16493—If E-mail Integration and Auto-Save are enabled, and an e-mail on multiple Contacts is Auto-Saved to Amicus, its attachments might not be saved appropriately.

Library

10926—If you add a new Library Page without first highlighting a place in the Library list, that new Page is added to the Firm Research section, rather than the default set in your Library - Defaults Preferences.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

14907—After database conversion from an earlier version of Amicus Attorney to Version 7, an error occurs whenever you attempt to delete a Firm Section from the Library.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

Notes/Stickies

15348—Received Stickies close too slowly when the Close button is clicked.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

15902—You might not be able to delete Notes sent to you by another Firm Member or the system.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

Search

14482—Restricting an Advanced Search on e-mail to items on a selected File does not limit the results.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

15209—An Advanced Search on a Checkbox type of Custom Field causes an error.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

15437—If not in Amicus Managed mode, a full text search of Documents finds no results.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

Document Assembly

10265—When generating documents, the following error message might appear: “Argument passed to the Data Shaping Service was invalid” and documents cannot be generated.
This is caused by the presence of version 2.8 of MDAC (Microsoft Data Access Components) on the server – for details, see Microsoft Knowledge Base Article 838405, at http://support.microsoft.com/?id=838405.
Please contact Gavel & Gown Technical Support for assistance.

12286—In generated documents that include a Firm Member in the People On The File list, the last Firm Member’s name is missing the end character.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

12856—Extended field output for some fields might be truncated when large amounts of data are being merged. In addition, the individual descriptions might be truncated.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

13034—In some cases, document generation might fail, with the error “Word was unable to open the data source (5922)”.
SOLUTION: Your Amicus Administrator can fix this issue as follows. First ensure that all users are logged out of Amicus Attorney. Then, at the Amicus Server, go to the Windows Control Panel, double-click Administrative Tools, double-click Services, right-click on Amicus 7 Server Service, and choose Restart.

13185—Upon conversion to Amicus Attorney 7, WORLDOX-based Amicus Documents on Files are automatically assigned type “Other” rather than “File” and therefore, in Amicus-Managed mode, the document files are neither recognized nor uploaded to the firm’s designated Managed Documents location.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

13962—The time values output in generated documents are not rounded up according to your Time - Formatting preference.
CLARIFICATION: Time is rounded upon posting of the Time Entry. Unposted Time Entries retain the actual time values in the database, and it is these values that are output in generated documents.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

15112—If an Event is associated with a File but not with the People on that File, then clicking the Do button on the Event in order to generate a document might cause an error.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

15264—Documents generated from HotDocs 6.2 Word templates might not contain data in the fields.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

Document Management

13948—If the Shared or Managed Documents path set in Firm Settings or Preferences in Release 7.0 Update 5 (7.0.1.5) or below did not end in a back slash (“\”), you might not be able to open Documents after updating to a later release.
SOLUTION: Add a back slash to the end of the Shared or Managed Documents path set in Firm Settings and Preferences.

14732—Applies only to Office 2007: In Amicus Managed Documents mode, the Check In and Check Out buttons on the Amicus Tasks Toolbar do not work in Word, Excel, and PowerPoint documents that are in an Office 2007 file format (.DOCX, .DOCM, .XLSX, .PPTX, etc.)

Miscellaneous

9780—The People Summary report does not include information on more than one Person.

9872b—Some Files and People Firm Reports might not finish processing properly.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

10288—If you enter search text in the Amicus Tasks Toolbar without pressing <Enter> afterward, that text will not be used in your Search.
SOLUTION: After entering text in the Search box, press <Enter> before clicking the Search button. Or, highlight text in the document and click the Search button.

10444—The popup tooltip for a field sometimes appears only for the first item.

11514—In the Tutorial Office, Graphics Custom Fields are not available in Custom Pages and Records (in File and People Details), and the ability to add Person’s Photo is not available in People Details.

12276—The Amicus Smart Tags feature in Word and Excel finds only the Contacts and Files added to Amicus BEFORE you launched Word or Excel. 
SOLUTION: To refresh the Contacts and Files accessible, exit Word or Excel completely, and then restart that application.

12577—Issues with Precedents provided in the Tutorial.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

12682—In some views when a long list is refreshed, the scroll bar is left at the bottom of the list.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

13768—The Control Panel’s Navigation Pane settings for showing or hiding module buttons are not saved when you exit Amicus Attorney.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

13942 (New Posting)—REPORTS: The Calendar > My Events Selected Category report does not show Events scheduled on the weekend.

13944—Memo Custom Field output might be truncated in generated documents.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

14475/14748 —REPORTS: When generating a Report at a computer running under Windows Server 2003 SP2 or Windows Vista, selecting Microsoft Excel as the Report Format causes an error.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

14574—In the Tutorial Office, clicking the Do button next to a To Do in a To Do list does not mark the Event as Done.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

15164—REPORTS: The Files > My Events Selected File report does not show the proper firm information or title in the header.
SOLUTION: Contact Technical Support for a Version 7 patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

15278—Under SQL Server 2005, the Tutorial Office might not open and run properly.
SOLUTION:
1.  At the Server, in the Windows Start menu, choose All Programs > Microsoft SQL Server 2005 > Configuration Tools > SQL Server Surface Area Configuration.
2.  In the Configuration program, choose the Surface Area Configuration for Features.
3.  In the list at the left, choose MSSQLServer > Database Engine > xp_cmdshell.
4.  Select the “Enable xp_cmdshell” checkbox.
5.  Click OK.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

15288—Switching quickly back and forth between your Amicus Office and the Tutorial Office might fail to complete.
SOLUTION: Opening or closing the Tutorial Office involves changing between databases, processing dates, etc., and therefore might take a couple of minutes, depending on your Server and the size of the firm’s database. Allow time for this process to complete. If rapid switching has left you unable to open the Tutorial Office, then exit Amicus, log back in, and try again.

N0026/KB061013—In some cases, the Amicus Tasks Toolbar might be available in only some of your Microsoft Office applications. (It is normally available in Word, Excel, PowerPoint, and Outlook).

Offline

12515—Reminder To Do’s created by Daily Checks while you are Offline do not synchronize properly when you go Online.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

14875—At an Offline Workstation that uses SQL 2005 Express (rather than MSDE), if you go Offline and disconnect from the network, the Index and other list views might be blank or not refreshed. This is a Microsoft known issue.
SOLUTION: Exit Amicus and log back in. If a “General Network error” message appears before you exit, simply click Ignore. For a permanent solution, contact Gavel & Gown Technical Support.

14977—At an Offline Workstation that uses SQL 2005 Express (rather than MSDE), if you go Offline and then attempt to go back Online during the same Amicus session, a “Synchronization error occurred: Error executing SQL” error appears.
SOLUTION: Click OK in the error message. If you wish to go Online, exit Amicus and log back in.

15032—At an Offline Workstation that uses SQL 2005 Express (rather than MSDE), if you go Offline and disconnect from the network, an exception error might appear when you save a record. This is a Microsoft known issue.
SOLUTION: Exit Amicus and log back in. For a permanent solution, contact Gavel & Gown Technical Support.

15248—If you connect to any network while working Offline, a prompt to go Online might start appearing frequently (and will continue to do so until you go Online successfully).
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

Palm Link

3476—Duplicate records might be created on the Palm if you set the Link to exchange the People in mapped People Groups/Contact Categories and an Amicus Person belongs to more than one mapped Group.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.

8884—When synchronizing a Repeating Appointment created in Amicus that includes weekend occurrences that are automatically rescheduled by Amicus to the next or previous business day due to a weekend or holiday rule, those occurrences are not similarly rescheduled by Palm. Palm has no support for this rule.

11251—Duplicate records might be created on the Palm after you reset the Link, change the People conduit People Groups/Contact Categories sync range setting in the People conduit, or change Contact Categories in the Palm.
SOLUTION: Avoid the creation of duplicates by synchronizing your Palm with Amicus immediately after resetting the Link or making either of the changes described above.

15810—Repeating Appointments that repeat past the end of the synchronization date range configured in the Palm Link are not exchanged to the Palm.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.

16148—Under SQL Server 2005, if you synchronize with the Palm immediately after creating new Events in Amicus, those Events might not be exchanged to the Palm.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.

16477—If the Palm Link is set to two-way synchronization between Amicus Attorney and the Palm (i.e., the “Synchronize Amicus and Palm” option is selected), then once the Link has been reset, new Events created in Amicus are not exchanged to the Palm.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.

16478—If the Palm Link is set to one-way synchronization from Amicus Attorney to the Palm (i.e., the “Replace Palm with Amicus” option is selected), then all Amicus records are transferred on each synchronization, causing duplicates on the Palm.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.

Outlook Contacts & Calendar Link

9026—If your network connection is lost during the Outlook exchange period immediately after login to Amicus, the process cannot be completed and a blank error message is shown until the connection is restored.
SOLUTION: To stop this exchange process and close the error message, you can use Windows Task Manager to end the Amicus Attorney application at your workstation.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

9285—The Outlook Link might not install properly on a computer that previously had the Amicus Attorney V Outlook Link installed.
SOLUTION: For assistance, contact Gavel & Gown Technical Support.

10819—If the Outlook Link is configured in Exchange Special mode, duplicate records might be created: If a users changes or deletes a shared Event in Amicus (i.e. one assigned to more than one Person), the Event is changed/deleted immediately in Amicus for all People. However, the Event will be changed/deleted in Outlook only for those People who perform an exchange. Note that Exchange Special mode is NOT supported for ongoing use.

13081—If an Appointment that has been exchanged is then changed in Amicus to a To Do, the To Do is exchanged to Outlook. However, the prior Appointment is not automatically deleted from Outlook, and will be exchanged back to Amicus. Similarly, duplicates are created if you change a To Do to an Appointment in Amicus.
SOLUTION: If you change an existing Appointment to a To Do (or vice versa) in Amicus, immediately delete the prior Event in Outlook.

14365—If a Repeating All Day Appointment is created in Outlook, and then an instance of the Appointment is edited in Amicus, a duplicate Appointment might be created in Outlook.

15096/KB070328—Under SQL Server 2005, if your Calendar Preferences are set to automatically create Reminders on new Appointments, the Outlook Link might not exchange Outlook Tasks to Amicus (and an error 94 is recorded to the log).
Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

15445—Synchronization of Amicus Attorney with Outlook is too slow.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

16343—An Amicus To Do without a Deadline exchanges to Outlook as a Task without a start date.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

WORLDOX Link

15872—When opening a PDF-format WORLDOX document from Amicus, a “use native application” message appears and must be acknowledged before you can open the file.
SOLUTION: Contact Technical Support for a Version 7 update patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

Accounting – Amicus Accounting Integration

(This section lists Integration issues only. For issues within Amicus Accounting, see the “Known Issues in Amicus Accounting” document on our website.)

13548—Amicus Attorney allows you to post a range of Time Entries across multiple months.
SOLUTION: We recommend that Amicus Attorney Timekeepers post the Time Entries for each month separately.

13655—In the Account Inquiry screen accessed from File or Contact Details, clicking an entry to show its audit details causes an error message to appear.

13724—The File Index is not refreshed with the new Client ID and Matter ID for newly created Files (if Amicus Accounting is set for automatic Client Matter ID numbering).

15102—When Time Entries are posted to Amicus Accounting, the times are not rounded up appropriately.
SOLUTION: Please contact Technical Support for a Version 7 patch that fixes this issue.
NOTE: Resolved in Amicus Attorney 2008 Premium Edition.

15156—In some environments, Time Entries successfully posted to Amicus Accounting might continue to appear in Amicus Attorney with an Unpost