Known Issues in Amicus Accounting

Applies to:    Release 2006.03

Updated:      October 29, 2007

This document lists outstanding known issues in the specified current builds of Amicus Accounting. They are grouped together by topic. Within each section, issues are sorted by number, highest to lowest.

Contents

 

Clients

13512If the firm is set for Client Matter ID autonumbering, canceling out of the Create New Client function might increment the next Client ID number.
NOTE: Fixed in Amicus Accounting 2008.

Time

11074You may post transactions dated prior to the Client Matter’s open date, and no warning is shown.

Trust

13144/15607Trust amounts (which are credit amounts) are shown as negative on screens and reports.
NOTE: Fixed in Amicus Accounting 2008.

11080If the current date is in the new fiscal year but the previous fiscal year is still open (because year-end processing has not yet been done), you may post trust receipts using the current date. Then, if you post trust transfer to pay A/R in the previous year, the balance of the trust will include these receipts.

Billing

15237Creating a bill for a client who has a Trust Transaction with a description longer than 255 characters generates an error.
NOTE: Fixed in Amicus Accounting 2008

15110—When billing a Client who is set for Task-based Billing, if you select TaskBasedStandard.FRX as the Billing Template and attempt to print the draft bill, a “Variable 'EXPENSECODE' is not found” error might occur.
WORKAROUND: In the Set Bill Options tab, ensure that the “Group Expenses by Code” option is selected
.

15095If Amicus Accounting has been reinstalled on your file server and your backup restored, the Reprint Bills function might not work.
WORKAROUND: At the Server, move the
\RTF folder from \AmicusAccounting to \AmicusAccounting\bills.
NOTE: Fixed in Amicus Accounting 2008.

14484A bill that has had a Trust transfer posted to A/R cannot be reversed, even after the Trust transfer and Trust check have been reversed.
WORKAROUND: Contact Technical Support for assistance in correcting this problem
.
NOTE: Fixed in Amicus Accounting 2008.

13629In the A/R Reminder Statements function, neither of the Detailed Statement options at the bottom of the dialog are selected by default, and the Statement that will be generated in that case is not useful.
WORKAROUND: Select one of the Detailed Statement options.

13627If a printer is not set up and connected properly at your workstation, draft bills cannot be displayed.
NOTE: Fixed in Amicus Accounting 2008.

13616When you create draft or final bills, the bills might not appear in other tabs of the Create Bills dialog until you close and reopen the dialog.

13615If you split a bill between a task-based Client Matter and a non-task-based Client Matter, the bill created for the non-task-based Client Matter shows 0 as the total, and the A/R Expenses in the Client’s subledgers are not updated.

13611In the Bill Multiple Clients tab of the Billing > Create Bills function, clicking the Create Draft Bills button (or Create Final Bills button) will not create any bills unless you first change the Client/Matter option away from All (Matters), and then back to All (Matters).
NOTE: Fixed in Amicus Accounting 2008.

12117Bills that were run with the “New Invoices For Each Client” option selected in the Bill Multiple Clients tab of the Create Bills function cannot be printed by the Reprint Bills function .
WORKAROUND: Using Microsoft Word, open and print the RTF format bills located in the
\bills\RTF\<year><month> subfolder of the folder where Amicus Accounting is installed.

11554If you select one of the Split Bill to Multiple Parties options in Client Matter Details, a billing run of multiple Client Matters will not include both the “parent” Client Matter and the “child” Client Matters to which its bills are to be split. Charges posted against the “child” Client Matters will not be included in the bill.
WORKAROUND: Run another bill for the “child” Client Matters.

11424If there are multiple clients listed in the Draft Bills tab of the Create Bills dialog, and your cursor is on the last client, then when you switch to another tab and return to the Draft Bills tab, only that last client is shown in the list.
WORKAROUND: Scroll up in the list to see the other clients.

Receipts

13610In the Receipts > A/R Write-offs function, if you click in the Description field after entering a value in the Fee Amount or Expense Amount fields, the rightmost digit in the amount is truncated.
NOTE: Fixed in Amicus Accounting 2008.

12863If your firm charges tax on fees or expenses, then when you receive payment from the Client, the tax portion of the receipt is not automatically posted to the Tax Billed/Collected G/L account. (This issue also applies to receiving payment for billed expenses if taxes were charged to the Client.)
WORKAROUND: In order to account for tax properly, post the fee portion of the payment first, and then post a separate entry for the tax portion by selecting the appropriate G/L account for taxes. Finally, to remove the balance representing the tax portion of the bill in the Client's A/R balance, post an A/R write off.

Accounts Payable

15251If your Accounting Method is Accrual, invoice amounts are posted against the Suspense Control Account set in Firm Settings rather than the General Ledger accounts you specify in the Invoice Entry function when posting the invoice.
NOTE: Fixed in Amicus Accounting 2008.

13704In Accounts Payable > Invoice Entry, clicking on the Client No. selector might cause the application to appear to hang.
WORKAROUND: Press the Client No. selector a few more times.
NOTE: Fixed in Amicus Accounting 2008.

13625If a printer is not set up and connected properly at your workstation, some reports might not be displayed properly.
NOTE: Fixed in Amicus Accounting 2008.

13624If the Cash Requirement Vendor report is included in a Report Runner print group, it might cause an error or cause the application to crash when you print the group.
NOTE: Fixed in Amicus Accounting 2008.

General Ledger

15320In the Financial Status Report (available from Reports > General Ledger), some dates might be truncated.
NOTE: Fixed in Amicus Accounting 2008.

12966From the Unprinted Audits function, only User No. 1 can print audits for other users. Other Users can only print their own audits from this function.

Reports

13014If multiple clients are selected for a report preview (e.g. in the Billing > Pre-Bills function), you must click on the Exit icon in the print preview toolbar to move on to the next client, and must continue until all clients have been viewed.

12121If you right-click on a report in the Reports module, non-functional Microsoft Internet Explorer options appear in the shortcut menu.

Month/Year End

15088If you click Undo Bankrec in the Bank Reconciliation function, the message warns that all checks and deposits will be marked as “cleared” (rather than saying “uncleared”).
NOTE: Fixed in Amicus Accounting 2008.

Maintenance

13702Whenever an automatic backup is run from the prompt that appears at login, any backups more than 5 days old are automatically deleted.
WORKAROUND: If you wish to ensure that older backups are kept, periodically copy them to CD or another folder.

Start Up

14385If you deleted and added users before attempting to apply the License Key from Gavel & Gown, a message might appear, saying that the license is for fewer users than you have, and you will be unable to apply the license. For assistance, call Technical Support.
NOTE: Fixed in Amicus Accounting 2008.

12347When adding or editing a User Group, disabling access to a function in one module does not automatically disable access to it in all modules where it appears.
WORKAROUND: To completely disable a Group’s access to a particular function (e.g. Account Inquiry), disable access to the function in all relevant modules.

Windows Vista

15181At a computer running under Vista, attempting to Restore a backup might cause an error.
WORKAROUND: Exit Amicus Accounting, right-click the Amicus Accounting icon on your Desktop and choose “Run as administrator”, log back in to Amicus Accounting, and Restore the backup.

14424The Amicus Accounting Online Help might not work under Vista.
WORKAROUND: Copy
AmicusAccountingHelp.chm from the Accounting\AmicusAccounting folder on the Amicus CD to the Desktop on your computer—double-click the icon on your Desktop to run Help directly.
NOTE: Fixed in Amicus Accounting 2008.

N18If you install Amicus Accounting in the Program Files folder under Vista, it will not work properly.
WORKAROUND: In order to run under Vista, Amicus Accounting must be moved to another location, such as the default install location - [drive]:\AmicusAccounting.

Integration with Amicus Attorney

For issues related to integrating with your edition of Amicus Attorney, see the relevant “Known Issues in Amicus Attorney” document on our website.

 

 

For further information, contact

 

Gavel & Gown Software Inc.
Phone:     800-472-2289
               416-977-6633
Fax:         416-977-2563
www.amicusattorney.com
info@amicusattorney.com