Gavel & Gown Software Inc. provides additional technical support services which are not included in Annual Technical Support Contracts. These services are of a more sophisticated nature and are conducted through our Technical Services Group.

In addition to providing remote installation support, our Technical Services Group can assist in the repair or recovery of a database that has been corrupted due to outside influences, the rebuilding of a team database from local databases, and the importing of data from a third-party application. They can also assist in the merging or splitting of databases when firms are either coming together or splitting apart.

Technical Services are done on a custom order basis depending on the level of sophistication required. Most services can be completed in 1-3 business days. A time estimate is always provided prior to purchase.

Gavel & Gown Software Inc. makes every effort to protect and maintain the confidentiality of your firm information. All database service work is done in-house by Gavel & Gown employees. No database work will be conducted without formal acknowledgment and signed acceptance of the Technical Service Authorization Form by your firm.

For more information on Additional Technical Support Services offered by Gavel & Gown Software Inc., please contact your Account Manager 800-472-2289.