Product Bulletin for Amicus Attorney 2008 Small Firm Edition

Release 8.0.0

March 31, 2009

In this list, outstanding known issues in the current build of Amicus Attorney 2008 Small Firm Edition are grouped together by topic. Within each section, issues are sorted by number, highest to lowest.

Table of Contents

Installation

18921a—Installing Amicus Attorney Small Firm Edition on a computer where Amicus Attorney Premium Edition Server is installed might remove Amicus Attorney Premium Tools from the Windows Start menu.
WORKAROUND: Recreate this shortcut in the Windows Start menu.

18921b/20156—Uninstalling Amicus Attorney Small Firm Edition from a computer where other Amicus products are installed might remove the folders and shortcuts for those products from the Windows Start menu.
WORKAROUND: Recreate these folders and shortcuts in the Windows Start menu.

18701—If you reinstall/update Amicus Administrator from the Amicus Attorney CD (to repair program files or because you have updated your document assembly program), the Team Members become unlicensed. Then, after reapplying the firm license, it might be necessary to reinstall all the Workstations.
WORKAROUND: If the Document Assembly templates have not changed, you may save time by restoring your backed up database and license files instead of reinstalling every Workstation.

4276—If one Team Member is installed and added at the same time as another, both Team Members might be assigned the same User ID.
WORKAROUND: Uninstall and reinstall one of the Team Members.

 Calendar 

18602—In the Group Calendar view, an Event you create by double-clicking in the Combined Schedule section will not have any Team Members assigned and, if saved, will cause Amicus to unexpectedly exit.

4678—An Appointment with a Reminder cannot be changed to a daily-recurring Red Letter Day—a message appears, stating that a Reminder cannot be scheduled on or before the date of the previous instance of the Event.
WORKAROUND: Set the Appointment to “no reminder” before changing it to a daily-recurring Red Letter Day.

p1057—A validation error and "invalid page fault" is generated in the AACNTX.DLL and MFC42.DLL files when in another Team Member's Office after clicking on the Information button for an associated Contact from an Event Details dialog. This appears to happen when the associated Contact to the Event is NOT attached to the File that is also associated with the Event, and the associated Contact is NOT on the Team Member's Contact list.
WORKAROUND: It is recommended that where Contacts and Files are associated with a single Event that they also be associated with each other in order to maintain data integrity.

 E-mail Integration 
 

19217—When saving an e-mail, and answering yes to add the new Contact to Amicus, a Duplicate Check is not run automatically.

16458/18527/19277—If E-mail Integration is enabled, creating an e-mail from a Contact on a File, from the Do button on an Event, or from the e-mail link on a Contact’s Business Card, causes a confusing message to appear (“Some of the information you just entered may have been in use by other people...”).

15937/p1206—After creating an E-mail message from within Amicus Attorney, but deleting it from the Outlook Drafts folder before it is actually sent, it is displayed in the ComCenter Today view as a sent message.
WORKAROUND: Manually delete the E-mail message from your Today folder.

Library

p1237—When opening existing Research Queries or creating new Research Queries from a File Brad (Research > My Saved Queries or All Saved Queries), no Saved Queries are listed in the Saved Query Index in the Control Panel of the Research Query view.
WORKAROUND: You can refresh the view and show your list of Saved Queries by selecting any one of the options from the Show Queries drop-down list.

p1235—This issue occurs if two or more Team Members add content to the same Section, Shelf, or Book (parent location) and at least one Team Member is adding content while offline. For example, Team Member A is offline and adds an item in a parent location. While Team Member A is offline, Team Member B adds an item in the same parent location. When Team Member A goes back online and his or her data is merged with the Team Database, the order of the items that the Team Members have added may appear to sporadically switch positions in the parent location.
WORKAROUND: We recommend that if Shelves, Books, or Pages are added to Firm Materials while a Librarian is working offline or in her Secondary Office, then when that Librarian goes back online or she unpacks her briefcase in her Primary Office, the Administrator should run a Scan Database. To run a Scan Database: From Amicus Administrator, select Database > Utilities > Scan Database.

Notes

16277—When converting a Note to a Phone Message, after you select a “To” Team Member you cannot select a “From” Contact.

Tasks

16299—When you are creating a Custom Tasks Profile, Shared Resources are not available from the Select Team Member screen.

Reports

18643—When generating the Contacts > “Contacts Summary - Selected File Party Type" and "Contacts Index - Selected File Party Type” reports, a drop-down list of Party Types is not provided.
WORKAROUND: Manually enter the desired Party Type in the edit box, ensuring that it exactly matches the drop-down value.

14697a—Reports cannot be exported to Word 2007 (under Windows XP or Vista).
WORKAROUND: After selecting a Report to run, click Preview, and then click the Export button in the toolbar at the top of the Preview window. Choose Rich Text Format and set the Destination to Disk file. Afterward, you may open the file by choosing Open from the Files menu in Word and then browsing to the file.

14697b—Reports cannot be exported to Excel 2007 (under Windows XP or Vista).
WORKAROUND: After selecting a Report to run, click Preview, and then click the Export button in the toolbar at the top of the Preview window. Choose Excel 8.0 (XLS).

4530—In some circumstances, the Export option that is available when generating a report causes a “missing or out-of-date export DLL” error message.
WORKAROUND: Preview the report and then export it from the preview screen.

Document Assembly

18804—WordPerfect might occasionally freeze when documents are generated from Amicus
WORKAROUND: First, use Windows Task Manager to end WordPerfect (and also PerfectScript) if necessary. These programs are named WPWinNN.exe and PSNNN.exe -- for example, WPWIN13.exe and PS130.exe.
Then recompile the Amicus macros: browse to the C:\Amimerge folder, right-click on aawpmerg.wcm and choose Compile, and right-click on aasavetobrad.wcm and choose Compile.
If the problem occurs again subsequently, please contact Technical Support.

18727—After upgrading WordPerfect (e.g. to Version X4), Document Assembly does not work.
SOLUTION: Perform the following steps at each Workstation running the new version of WordPerfect.
1. In Amicus Attorney, go to File > Setup > Document and click Browse next to the WordPerfect path field. Select the location of the WordPerfect program
(e.g. C:\Program Files\Corel\WordPerfect Office X4\Programs\WPWin14.exe).
Exit Amicus Attorney.
2. In Windows Explorer, navigate to C:\WINDOWS and open the AMICUSATTSFE.INI file.
Add or edit the WordPerfectVersion entry in the [User Preference] section appropriately.
(E.g. for X4, ensure that there is a line that says “WordPerfectVersion=14.0”.)
NOTE: If running Windows Vista with UAC turned on, the INI file is located in
C:\Users\<YourUserName>\AppData\Local\VirtualStore\Windows.
3. Copy AALIBRARY.WCM and AASAVETOBRAD.WCM from
C:\Amicus\AMICUS ATTORNEY 2008 SFE TEAM\EXTRAS\MACROS to your WordPerfect default macro folder
(e.g. C:\Documents and Settings\<YourUserName>\Application Data\Corel\PerfectScript\14\EN\WordPerfect).
NOTE: The macro folder may be found by opening WordPerfect and going to Tools > Settings > Files > Merge/Macro > Default Macro Folder.
4. Navigate to C:\AMIMERGE, right-click on AAWPMERG.WCM and choose Edit.
Scroll to the bottom and add an extra return to the file. Press the Save & Compile button and close the file.
Repeat these steps for the AABRAD.WCM file.
NOTE: If you use HotDocs with WordPerfect, you will require a compatible version. For example, WordPerfect X4 requires HotDocs 2008 SR1.

4625—When Previewing a HotDocs 6 WordPerfect sample Master Document, some hidden text will be revealed (e.g. 1FullName). This text does not affect the assembled document output.
WORKAROUND: If desired, edit each of these Master Documents to remove the hidden text.

4443—Document assembly using HotDocs with WordPerfect does not work if WordPerfect is installed or updated after Amicus Attorney is installed.
WORKAROUND: Reinstall Amicus Attorney at the workstation.

Document Management

18762—In the Windows Explorer view of a folder that opens in File Details for a Document of type “Folder”, your choice of display type (Icons, List, Details, etc.) is not maintained for the next time you open that view.

18526—In a Search Documents results list, WordPerfect Documents do not open.

Secondary Office

p1285—When you open your Primary Office, the Daily Checks run before unpacking your Briefcase. This only creates a problem if you are unpacking your Briefcase in your Primary Office on a date subsequent to the date when you originally packed the Briefcase to transport your data to your Secondary Office. As part of the Daily Check process, any To Do's that are not marked as "Done" are moved forward to whatever day is the present day (e.g., your Monday To Do's will be moved to Tuesday if you have not marked them as "Done"). When you unpack your Briefcase in the Primary Office, the To Do you marked as "Done" in your Secondary Office remains on the original day (e.g., Monday) whereas that same To Do which was not marked as "Done" in the Primary Office has been moved forward by the Daily Checks to the present day (e.g., to Tuesday). When the data is merged, these To Do's are not recognized as being the same To Do, they are not merged, and this results in the appearance of the "duplicate" To Do.
WORKAROUND: You will need to manually delete the To Do that is not recurring and is not marked "Done".

Miscellaneous

17292/18591—The Amicus Toolbar does not maintain its position on your Desktop (or its “Always On Top” setting) from Amicus session to session.

16456—If you set Amicus Attorney to automatically log in to another user’s Office, and set your default view at startup to be the Dailies module, then the Amicus login will fail the following day and onward.
WORKAROUND: To avoid this problem, set your default module to something other than Dailies. If your login is already failing, call Technical Support for assistance.

15953/v0994—Recurrent locking problems might occur in Windows 2000 or XP.
WORKAROUND: Disable Oplock in Windows 2000 and XP. For details, see the Microsoft Knowledge Base available at http://support.microsoft.com/.

0215/p1122—If you are a Windows 2000 or XP user, you might experience the following: When pressing the TAB key or ALT key within the Event, Time Entry, or Phone Call details dialogs, the fields inside the dialog disappear and only the background color of the dialog is shown.
WORKAROUND: Perform the following procedure in your Windows Display settings:
If you are a Windows XP user:
1. From your Control Panel, open Display.
2. Click the Appearance tab.
3. Click the Effects button.
4. Disable the option, "Hide underlined letters for keyboard navigation until I press the Alt key".
5. Click OK in the Display dialog.
If you are a Windows 2000 user:
1. From your Control Panel, open Display.
2. Click the Effects tab.
3. Disable the option, "Hide keyboard navigation indicators until I use the Alt key".
4. Click OK in the Display dialog.

Outlook Contacts & Calendar Synchronization

20297—Changing a single occurrence of a Repeating Appointment in Amicus (as opposed to the series), synchronization does not always create duplicate Appointments in Outlook (the original occurrence and the changed occurrence).

20295—Changing a single occurrence of a Repeating Appointment in Outlook (as opposed to the series), synchronization does not always update that occurrence in Amicus.

20268 (patch available)—An Appointment created for you by another Team Member in Amicus might not exchange to your Outlook.
SOLUTION: A patch that resolves this issue is available from the Support > Updates and Downloads section of our website.

20252 (patch available)—If Outlook Link synchronization is set to occur “On command”, and another user has added or edited an Event in an Outlook shared calendar, that change might not exchange to Amicus.
SOLUTION: A patch that resolves this issue is available from the Support > Updates and Downloads section of our website.

19945 (patch available)—Upon re-synchronization with Outlook, duplicate To Do’s might be created.
SOLUTION: A patch that resolves this issue is available from the Support > Updates and Downloads section of our website.

19750—When you are in another Team Member’s Office, the Office > Exchange With Outlook command is not disabled (and using it might cause Amicus to terminate unexpectedly or an inappropriate sync to occur).
NOTE: You should only synchronize your Outlook data when in your own Office.

19739 (patch available)—Setting Outlook Link synchronization to occur automatically (“Real-time”) might cause database bloating and CPU resource issues at your computer.
SOLUTION: A patch that resolves this issue is available from the Support > Updates and Downloads section of our website.

19529 (patch available)—If Outlook Link synchronization is set to occur “On command”, and a new Appointment created in Outlook is synchronized to Amicus and then changed into a To Do in Amicus, subsequent synchronization adds the To Do to Outlook but does not delete the Appointment from Outlook.
SOLUTION: A patch that resolves this issue is available from the Support > Updates and Downloads section of our website.

18881a (patch available)—During initialization or re-synchronization with Outlook, duplicate Contacts or Events might be created.
SOLUTION: A patch that resolves this issue is available from the Support > Updates and Downloads section of our website.

18881b (patch available)—During initialization or re-synchronization with Outlook, repeated “Amicus Attorney-Outlook exchange failed: Outlook appears not to be running” messages might inappropriately appear.
SOLUTION: A patch that resolves this issue is available from the Support > Updates and Downloads section of our website.

18170 (patch available)—Records in Amicus and Outlook are considered to be matching records based on the criteria you select in the Outlook - Conflicts tab of your Preferences. However, if you select Telephone Number for Contact matching, or Recipients for Event matching, expected matches might not be detected and duplicate records might be created in Amicus or Outlook during initialization or exchanges.
SOLUTION: A patch that resolves this issue is available from the Support > Updates and Downloads section of our website. After application of this resolution, Telephone Number and Recipients will no longer be used as match criteria, regardless of your Preference settings

18126 (patch available)—To Do’s with Priority “Someday” are not exchanged to Outlook.
SOLUTION: A patch that resolves this issue is available from the Support > Updates and Downloads section of our website.

18125 (patch available)—If an Outlook Task without Start or Due dates is exchanged to Amicus, an Amicus To Do with Priority “Someday” is created. However, if you subsequently assign a Start date to the Task in Outlook and exchange to Amicus, the Amicus To Do is not assigned the Start date and Priority from Outlook.
SOLUTION: A patch that resolves this issue is available from the Support > Updates and Downloads section of our website.

17679 (patch available)—Events created by other Team Members and assigned to you might not be exchanged to Outlook.
SOLUTION: A patch that resolves this issue is available from the Support > Updates and Downloads section of our website.

17260 (patch available)—If duplicate Contacts or Events exist, re-synchronizing the Link will cause the creation of additional duplicates in Outlook.
SOLUTION: A patch that resolves this issue is available from the Support > Updates and Downloads section of our website.

15593 (patch available)—If you edit an Appointment in Amicus, changing its start time and setting it to repeat, those changes might not be exchanged to Outlook.
SOLUTION: A patch that resolves this issue is available from the Support > Updates and Downloads section of our website.

4497/4507—If Amicus Attorney has Outlook Synchronization enabled and set to “Real-time”, and you close and restart Outlook 2002 while Amicus is running, then items are no longer synchronized and error messages might appear.
WORKAROUND: If you close and restart Outlook while Amicus Attorney is running, exit and restart Amicus Attorney to restart the synchronization process.

Accounting Systems

Accounting

19002—Firm-created Billing Rates that begin with the text “Normal” do not work properly after the database has been reindexed and regenerated. “Normal” is an Amicus system value used for various functions. It is not recommended that Billing Rates be created that include that label.

15878—The Accounting Integration Consistency Checker utility fails if Amicus Attorney is not installed at the computer running Amicus Administrator. The failure error states that the Paths section in AmicusAtt10.ini could not be found. (If integrating with Amicus Accounting, this utility is run automatically as a pre-initialization check process.)

Amicus Accounting

(This section lists Integration issues only. It does not include issues within Amicus Accounting.

16239—If Amicus Attorney is not already running while you add or edit a Client Matter in Amicus Accounting, it might not be exchanged to Amicus Attorney.
WORKAROUND: Make a subsequent change to the Client Matter in Amicus Accounting while Amicus Attorney is running at your workstation.

15281—At a Workstation where the Windows Long Date Format has been customized to omit the space before the year, or between the month and day, Time Entries cannot be posted to Amicus Accounting and exchanges with Amicus Accounting will fail.
WORKAROUND: Change the Windows Long Date Format to include a space before the year, and between the month and day.

15222—In the Integration wizard, a “missing AmicusAttSFE.INI” error occurs during pre-Initialization checks if Amicus Workstation is not installed on the Amicus Server.
WORKAROUND: Install Amicus Workstation on the Amicus Server.

13602a—If a new Amicus Accounting Client Matter has the Default Rate option selected but no Rate entered, the new File created in Amicus Attorney will have a blank Billing Rate and a Rate Value set to the Timekeeper’s Normal Rate Value.
WORKAROUND: In Amicus Administrator, go to Configure > Time Sheets > Billing Rates and delete all Separators from the list.

13602b—If the Amicus Attorney Team Administrator has not prefixed the Attorney Rate Label “Contingency” with a digit , then when a new Amicus Accounting Client Matter is assigned the “C” Billing Rate, the new File created in Amicus Attorney will have the Contingency Billing Rate assigned.
WORKAROUND: In Amicus Administrator, go to Configure > Time Sheets > Billing Rates and prefix the Attorney Rate Label “Contingency” with a “Z” (e.g., “Z-Contingency”).

13481—If you add or edit a Client Matter in Amicus Accounting when Amicus Attorney is not running, Amicus Attorney is automatically launched but that first Client Matter is not exchanged.
WORKAROUND: In Amicus Accounting, save the Client Matter again.

QuickBooks

s13093—Exchanges or initialization with QuickBooks 2006 may fail occasionally, with a 1000 error shown in the log.
SOLUTION: Update your QuickBooks 2006 application to QuickBooks 2006 Release 7, available as of June 15, 2006.

v1193—During an Exchange with QuickBooks, the following error message might occur: "There was an error when converting the date value '2002-01-22' (or some such date) in the field [FromModifiedDate]".
WORKAROUND: Close Amicus Administrator and then delete the line "SynchroDate=2002-01-22" (the same date as above) from the [QBPROLINK] section of the AADMIN50.INI file.

v1108—When you create a 'New File for an existing Client', the Client field in the New File dialog defaults to the existing Client. If the Client is an Individual, the Full Client Name in the new File may be formatted differently than in the existing File -- e.g. "John Smith" instead of "Smith, John", which will cause an error message upon exchange. Note that if you select a different Client in the New File dialog before clicking OK to save the new File, the same problem occurs.
WORKAROUND: Create the new job for an existing Client in QuickBooks, instead of in Amicus Attorney.

Tabs3

4598—If the Tabs3 Link is configured to use Client ID only, Amicus Attorney might reject the posting of a Time Entry that has a Client ID but no Matter ID.
WORKAROUND: Exit from Amicus Attorney. In Amicus Administrator, go through the Tabs3 Link configuration dialogs (without making any changes). Log back into Amicus Attorney.

Windows Vista

18738—If Amicus Administrator is on a computer running Vista, the Scan Database utility might fail to run.
SOLUTION: Before running the Scan Database utility (in Amicus Administrator, from Database > Utilities), turn off Windows User Access Control (from Windows Control Panel > User Accounts) and restart the computer. After running the utility, you may turn UAC back on.

16267—If uninstalling an Amicus Attorney Workstation under Vista, an “Explorer not responding” error might appear and the Programs and Features dialog might close.
WORKAROUND: Simply ignore this error message.

15898—At an Amicus Attorney Workstation running Vista, generating a HotDocs template fails if HotDocs is not running.
WORKAROUND: Ensure that HotDocs is running before generating HotDocs templates from Amicus Attorney.

15886—After installing an Amicus Attorney Workstation under Vista, attempting to generate a document or add a document to Amicus might fail during your very first Amicus session.
WORKAROUND: Exit and restart Amicus Attorney.

15192/15193—After you install an Amicus Attorney Workstation under Vista, Search Documents does not find any documents and, when you are adding a document to Amicus, the browse does not find any documents.
WORKAROUND: In Amicus Attorney, go to File > Setup > Document > Shared Documents and specify the appropriate drive mapping.

15188/15189—After installing an Amicus Attorney Workstation under Vista, attempting to create or edit a Master Document might cause the application to terminate unexpectedly.
WORKAROUND: Edit AmicusAttSFE.INI in each of the following two folders: C:\WINDOWS and C:\User\<username of user currently logged in to Windows>\AppData\Local\VirtualStore\Windows. In the AmicusAttSFE.INI files, change the ServerAmicusPath item value to equal the drive mapping path to the Team folder on the Server (typically the \AMICUS ATTORNEY 2008 SFE TEAM folder).

15182—At an Amicus Attorney Workstation running Vista with Amicus Accounting Integration, attempting to use Account Inquiry from File Details causes an error.

14764—If you are not a Windows Administrator, the prompt to update your copy of Amicus Attorney might appear whenever you attempt to log in to Amicus under Vista, and you will not be able to run Amicus.
WORKAROUND: Disable the automatic check for updates. To do this, right-click on the Amicus Attorney icon on the Desktop, choose Properties, click the Target tab, and change the program name from aaSFEchk.EXE to AmicusAttSFE.EXE. Whenever Amicus Administrator is updated, the Team Administrator will need to ensure that all workstations get updated accordingly.

14697b—Reports cannot be exported to Excel 2007 (under Windows XP or Vista).
WORKAROUND: After selecting a Report to run, click Preview, and then click the Export button in the toolbar at the top of the Preview window. Choose Excel 8.0 (XLS).

14697a—Reports cannot be exported to Word 2007 (under Windows XP or Vista).
WORKAROUND: After selecting a Report to run, click Preview, and then click the Export button in the toolbar at the top of the Preview window. Choose Rich Text Format and set the Destination to Disk file. Afterward, you may open the file by choosing Open from the Files menu in Word and then browsing to the file.

14434—On a computer running Vista, if Amicus Administrator or Amicus Attorney is installed, uninstalled, and then reinstalled to a different location or for a different user, that Amicus application will not open more than once.
SOLUTION: Copy the file AmicusAttSFE.INI from C:\Windows to C:\Users\<name of user logged in>\AppData\Local\VirtualStore\Windows, replacing the previous copy of the file there.

 

For further information, contact:

Gavel & Gown Software Inc.
Phone: 800-472-2289/416-977-6633
Fax: 416-977-2563
www.amicusattorney.com
info@amicusattorney.com

Copyright © 2009 Gavel & Gown Software Inc. All rights reserved.
AMICUS and AMICUS ATTORNEY are registered trademarks, and AMICUS ACCOUNTING, AMICUS MOBILE, AMICUS MOBILE SERVER, and DO are trademarks of Gavel & Gown Software Inc.
All other trademarks referenced are the property of their respective owner. Gavel & Gown Software Inc. disclaims any proprietary interest in trademarks other than its own.