Product Bulletin for Amicus Attorney 2008 Premium Edition (including Amicus Mobile 2008)

Release 8.0.1

March 2009

In this list, outstanding known issues in the current build of Amicus Attorney 2008 Premium Edition are grouped together by topic.

Table of Contents

Issues for Amicus Administrators Only:

Windows:

Amicus Mobile:

Preferences

18647—The Time - Formatting preference for sorting Time Entries “By File” has no effect.

Favorites

19962—Items in your Office’s Favorites list might appear in your Tutorial’s Favorites list, and vice versa.

Dailies

18787 (patch available)—Repeating Events with multiple People assigned might cause an “Events were not properly processed by the Daily Checks procedure and might not be scheduled accurately” warning to appear in the Dailies - Today’s Practice Reminder screen, even though the Events are scheduled correctly.
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website.

19687—If the path for a “Folder” Document is specified as a UNC network path (e.g. \\Alaska\ClientHistories) rather than as either a local path or a mapped drive letter path, the folder will open in a separate Windows Explorer window instead of within Amicus.

Files


18494—Spell Check is performed on only the first Text or Memo field of a Custom Page or Record.

18588/20140—If you open and close a File from the Files Index, or mark a File for exchange with Amicus Mobile, the list inconveniently returns to the very top.

18726—In the results list from a Whose File search, attempting to open a File that you are not permitted to view causes an exception error to occur.

18733 (patch available)—When a new File is created based on an existing one, all Contacts assigned to the existing File are automatically assigned to the new File.
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website.

18734 (patch available)—When a new File is created, the Full Client Name field is not automatically filled in with the Primary Client’s name.
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website.

18764 (patch available)—When an unposted Time Entry is opened or a new Time Entry is created from a Time Spent view of File Details, an empty list of Time Entries will be shown for that view until redisplayed.
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website.

18883a (patch available)—After opening a File Details, displaying different views, and then clicking Next or Previous, attempting to save an Event, Note, or other record on any File while the File Details dialog is still open might cause an Ignore/Exit error message to appear.
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website.

18987—Custom Record dialogs are not resizable.

19032 —When a File is created based on an existing File, only the Primary Client on the existing File is copied to the new File.

19280—The most recent Time Entries are not always shown at the top of the lists in the Time views of File Details.

19711—In File Details, any changes made to core fields in a File (e.g. Summary), in between adding an Event and saving the File, will be lost.

19810—File and People QuickFind, Conflict Check, and Whose File search settings are not kept from Amicus session to session.

19855—In File Details, editing a Custom Field on a Custom Page causes any changes made before then to core fields in the File (e.g. Summary) to be lost.

People

17895/17994/18640/19206/20034—Various problems with the parsing of phone numbers and addresses entered via a row in the Communication Details section of the Basics view of Person Details, or via the Contact QuickEdit section at the bottom of the control panel.

18494—Spell Check is performed on only the first Text or Memo field of a Custom Page or Record.

18789—Applying information entered in the Contact QuickEdit box in Person Details might cause text just entered in the Main Note to be lost.

18883b (patch available)—After opening a Person Details, displaying different views, and then clicking Next or Previous, attempting to save an Event, Note, or other record on any Person while the Person Details dialog is still open might cause an Ignore/Exit error message to appear.
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website.

18987—Custom Record dialogs are not resizable.

19668—In Contact Details, opening the Edit dialog before saving the record causes any changes made in the Basics view before then to be lost.

19782—The Copy Address function might add an extra blank line between each line of the pasted address, depending on the length of the address.

Calendar

12677—When deleting multiple Repeating Events assigned to multiple Firm Members, you are not given the option to apply delete rules to All, resulting in many prompts.

14137—If a Dependant Linked Event scheduled to follow its Master Event falls on a weekend or holiday, it is moved to the following business day regardless of how you set this situation to be handled (move to next day, move to previous day, schedule anyway, or cancel that occurrence).

14640—If while Offline you create an Appointment and set Reminders for it, those settings are no longer displayed in the Appointment’s Event Details once you go Online (but are still sent).

15113—If you exit Amicus directly after editing the Diary in the Calendar Day view, your Diary changes are not saved.
SOLUTION: After editing the Diary, navigate to another view before exiting Amicus.

17325a (patch available)—From the Event Details dialog that appears when you click View Details in an Event Reminder Alert, any further dialogs that you open (by clicking Do A Time Entry, Check Availability, Select Contacts, New Note, etc.) appear inconveniently behind the Event Details dialog rather than on top.
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website.

18537—Reminders for an All Day Event do not include the date of that Event.

18553—In Event Details, if when linking an Event you set Select Events to “On Files”, only those Events to which you are assigned are shown (not all Events on the Files).

18646—Windows Server 2008: If the Amicus Application Server runs under Windows Server 2008, Contact “keep in touch” Reminder To Do’s are not created by the Firm Daily Checks process.

18674—If you open Event Details from an Appointment Reminder while you already have the same Event Details open, Amicus stops responding (and must be ended from Windows Task Manager).

18831—If typing a value in the Start or End Time fields of an Appointment, you must enter the full time rather than just the hour (e.g. “2:00 PM” rather than simply “2”).

19857—If displaying the Date Range view of the Calendar for multiple Firm Members, the Appointment created when you drag over a time period in the schedule is assigned only to you, rather than to all the Firm Members shown.

Tasks

16500—In a Month-based Timeline view of the Tasks module, selecting a Task and then pressing Shift+DownArrow to select a range of Tasks causes an error.
SOLUTION: To select multiple Tasks in this view, use Ctrl-click and select each individually.

17096—When a Timeline view of the Tasks module is printed, two pages are printed: one for the range shown and one for the next range.

17170—Upon opening the details of a Note on an Event from the Tasks Module, an error might occur. (This could be related to the Windows Date Format set at your workstation.)

Time

18085—If a Non-Timekeeper opens a Timekeeper’s Office (as a Guest Assistant) and then returns to their own Office, the Time module remains accessible although it should not.

18719 (patch available)—Time Entries created on a File that has a File Billing Rate of “Normal” (in the Admin – Accounting view of File Details) are assigned your default Billing Rate (from the Time - Billing Rates Preferences) rather than “Normal”.
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website. After the patch has been applied, the default Billing Rate from your Preferences will be applied only to Time Entries that have no File association.

18720 (patch available)—Time Entries assigned the “Contingency” Billing Rate are shown in reports with a Rate Value of $200 rather than 0.
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website.

18747—If a Time Entry is created from a Communication item dated in the past, the Time Entry’s date might be set to Today rather than the date of the Communication.

18799—In a Time Entry, selecting a Task Based Billing Task Code does not apply the Rate assigned to it in Firm Settings.

18806/19323—In some cases, creating a Time Entry on a Communications item or Event does not cause the Time Entry icon to disappear from that item in the Communication or Event lists.

18832 (patch available)—If you enter only a period in the Duration field in Time Entry Details, an Exit/Ignore error message appears.
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website.

18836 (patch available)—The minimum and round up time options for Time Entries (in Time - Formatting Preferences) do not accept some double-digit values (e.g. 0.01 or 0.17).
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website.

18843 (patch available)—If you enter an ambiguous whole number such as “4” in the Duration field in Time Entry Details and then press Tab to leave the field, the “minutes or hours?” prompt that appears cannot be closed.
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website.

18851 (patch available)—If a Time Entry on a File set for task-based billing is saved without first selecting TBB Task and Activity Codes, then when the Time Entry is later opened, its task-based billing settings are no longer shown or available.
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website.

18859—Time Entries added from a selected date box in the Monthly view of the Time module might be assigned the wrong date.

18905—When posting multiple Time Entries, if any are rejected, then the prompt to print Time Entries does not appear.

19853—If a Time Entry is created on one instance of a Repeating Event, the Time Entry icon in Event lists does not appear for future instances of the Event.

20143—When the Floating Amicus Toolbar is shown without the Timer field, if you close Time Entry Details while the Timer is running, the Timer continues running but there is no indication of that. When the Floating Amicus Toolbar is not shown, if you close Time Entry Details, the Timer is automatically stopped.

Communications

18072—The printout for a Phone Call assigned to a File does not include the Client ID/Matter ID (after the Short File Name).

18421—The AutoDialer feature (enabled in Communications - Phone Calls and Messages Preferences) might not work with some types of phone modems. (The modem never connects, or the number dials but is never answered.)
If this problem occurs even though you have an analog modem set up in Windows, please contact Gavel & Gown Technical Support for assistance.

18428—If you delete an E-mail from the Outstanding or Today view of the Communications Index, the sort sequence reverts to Newest on Top.

18657—When a Phone Call is created on a File that has a single Contact, the Contact’s Primary phone number is not automatically displayed in the Phone Call dialog.

18677—If you created a Phone Message for another Team Member, opening it again marks it as Read.

18763 (patch available)—When printing Phone Call Details for a Call that does not have a File assigned, an error occurs.
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website.

Notes

18331/18950—The creation time recorded on Notes and Stickies is the time you began that Amicus session rather than the time you created them.

E-mail Integration

10942 (patch available)—If the subject or body of an e-mail contains characters not supported in XML format, the e-mail cannot be saved to Amicus. In rare cases, this might cause Amicus to terminate unexpectedly for all users.
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website. After the patch has been applied, e-mail will be saved properly, with any unsupported characters removed automatically.

12854—If using Reply To All to reply to a Saved E-mail sent by a Firm Member, a confusing message appears: “Unable to retrieve message, it may have been permanently deleted from your Outlook.”

17163—In rare cases after upgrading from Version 7, the Outlook view of Communications might not display and the Outlook Contacts & Calendar Link might not initialize successfully.
Running a repair on your Outlook application might solve this issue. From Add/Remove Programs at the workstation, select Microsoft Office and click Change. Choose the “Reinstall or Repair” option and click Next. Choose the “Detect and repair errors in my Office installation” option and click Install.

18332 (patch available)—If the “automatic send/receive” option is selected (in Amicus Outlook E-mail Basics Preferences), Amicus might occasionally terminate unexpectedly, and “out of memory” or “unable to create window handle” messages might appear in the Client Log.
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website.

18535a (patch available)—If the E-mail Preferences option to “save the underlying e-mail with File association” when you save an attachment on an unsaved e-mail is NOT selected, the Document Details for the saved attachment will not default to the File you just selected.
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website.

18535b (patch available)—If the E-mail Preferences option to “save the underlying e-mail with File association” when you save an attachment on an unsaved e-mail is NOT selected, the saved attachment will not be listed in the Saved Attachments list in the Saved E-mail Details.
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website.

18543—In Communications lists, the attachment icon might not be shown for Saved E-mail that have attachments.

18545—If the Amicus Tasks Toolbar is installed, setting your Outlook Mailbox view to Group by the Date row might cause Outlook to stop responding (and the program will need to be ended from Windows Task Manager).

18581—Once you have created a Time Entry on an E-mail, you cannot subsequently create another Time Entry on that E mail from the Outstanding or Today views of Communications, nor from the E-mail Details.
WORKAROUND: Create subsequent Time Entries on the E-mail from the Amicus Toolbar in the Outlook view of Communications.

18732 (patch available)—When creating a new e-mail (regardless of whether or not you have E-mail Integration enabled), if you select a File first in the New E-mail dialog, the To, Cc, and Bcc fields might not allow you to select Firm Members, only Contacts.
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website.

18754 (patch available)—When you Forward an Amicus Saved E-mail for which the original e-mail has been deleted in Outlook, the new e-mail does not contain the original message.
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website.

18755—If a Saved E-mail that has been deleted in Outlook is forwarded, its saved attachments are not included.

18782—If Windows was initially installed on your workstation with the Regional Options date format set to anything other than the “English (United States)” default settings (even if changed later), unsaved e-mail might be listed only in the Outlook view of Communications.

18966—If you set your Outlook e-mail signature block to be included in e-mail that you send from Amicus, graphics included in the block might appear as a red X in the e-mail.

18977—In E-mail Details for a Saved E-mail with all its attachments saved, clicking on Original Attachments prompts you to save them again, in which case duplicate Documents are created.

19643—When replying to or forwarding an Amicus Saved E-mail for which the original e-mail has been deleted in Outlook, the new e-mail lacks the original header information (From, To, Cc, Bcc).

  Document  Assembly 

8448—In generated documents, To Do’s without Deadlines appear with “Jan 1, 1900” (rather than blank) as the Deadline.

17920—When adding or editing a Group from Template Management, pressing <Enter> does not save the Group name.
SOLUTION: Simply click elsewhere, outside of the Group name box.

19026—Some advanced features of HotDocs (linked component files and clause libraries) are not supported.

19786—Addresses generated from the People “Primary Address” or “Business Address” Merge Variables do not include the Company Name.

19850—Names generated from the People “Full Name” or “Business Address” Merge Variables do not include the Prefix (e.g. “Mr.”).

 Document Management 
 

18709—In a User-Managed Documents environment, if a user has only Read or Read & Execute permissions on the folder where the Documents reside, they cannot open those Documents from Amicus.
WORKAROUND: Ensure that the user also has Full Control or Modify permissions on the folder where Documents reside.

18830a (patch available)—If you click OK in a Document Details that is currently in use by another user, an Exit/Ignore error message appears.
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website.

18833 (patch available)—When a document of type “File” is identified in a Document Details dialog by clicking Location and finding a file, the filename is not typically added to the Title field because default text is present in that field (“Related to” <Short File Name> or <Full Contact Name>).
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website. After the patch has been applied, a default Title will not be assigned in a Document Details dialog opened by clicking New in the Documents view of File or Person Details. Upon identifying a file via clicking Location, the filename will be added to the Title field (unless you have already entered text there).

18867 (patch available)—If you close or cancel a Document Details without saving your changes, that Document record remains locked for other users until you exit Amicus.
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website.

19409—If the Explorer (“Folder” Document) view of File Details is open when a document in that view is edited and saved from its native application (e.g. Word), an exception error might occur in Amicus.

Offline

18584—Windows 2000 Professional and Server 2000: Because these versions of Windows do not detect network events, a Workstation with Offline components installed will not automatically prompt you go to Offline (or Online) when disconnected from (or reconnected to) the network.

19305—If Offline capability is enabled at the firm, adding an Amicus record might occasionally fail with a SQL error message: “The insert failed. It conflicted with an identity range check constraint…”. This can occur at a Workstation that has not gone Offline or Online in a long while.
SOLUTION:
- If the problem occurs while you are working Offline, resolve the issue by going Online (and then back Offline if desired).
- If the problem occurs while you are working Online, please call Technical Support for assistance.

Miscellaneous

9266—Customizing the Amicus PE Toolbar attributes from Microsoft Office applications (e.g., removing one of the buttons) will cause problems.

16943—A module screen (such as the Files Index) might appear with your Windows Desktop image shown in some areas of the navigation pane at the left.
SOLUTION: Refresh the screen by going to another module and then returning.

17249— If Amicus PE Tasks Toolbar is removed at the workstation via Windows Add/Remove Programs (or Programs and Features), attempting to reinstall it from Amicus (Preferences > Documents - Document Assembly) might fail.
SOLUTION: Go to Amicus\Amicus Attorney Premium Workstation\Install\OfficeAddin and double-click setup.exe.

17600/18697/18911/20184 (patch available)—REPORTS: Various issues in the formatting, performance, and/or contents of Calendar, People, and File reports.
SOLUTION: These issues are resolved in a separate Reports Patch available from the Support > Updates and Downloads section of our website.

17840—Uninstalling Amicus Workstation automatically uninstalls the Amicus PE Tasks Toolbar (if present). However, after reinstalling Amicus Workstation, the button to reinstall the Toolbar (in Preferences > Documents - Document Assembly) might remain labeled “Remove” rather than “Install”.
SOLUTION:
1. Click the Remove button. Exit Amicus. Restart your computer.
2. In Windows Add/Remove Programs, remove Amicus Attorney Office AddIn and SmartTags.
3. Log back in to Amicus and click Install Now to reinstall the Toolbar.

17940—After upgrading from Version 7, Spell Check might start marking all words in text fields as incorrectly spelled.
SOLUTION: Go to the My Application - Spell Check dialog of Preferences, reselect your Main Dictionary in the drop-down list (e.g. “USEnglish”) and click OK. Then exit Amicus and log back in.

18134—If the Amicus PE Tasks Toolbar is installed, then while an e-mail message is open and in focus in Outlook, you click on a Mail list column heading (“To”, “From”, “Received” etc.) to sort items, that column will be deleted from the view.
WORKAROUND: To get a deleted column back, right-click on a column heading and choose Field Chooser. Drag the desired column from the Field Chooser dialog to the desired location among the column headings.
SOLUTION: To avoid deleting columns, ensure that focus is on the Mail list view before clicking on columns. Or, at the beginning of each Outlook session, drag the Amicus PE Tasks Toolbar up next to another Toolbar.

18385—After opening the Tutorial, or another Firm Member’s Office as a Guest, the Office > Back To My Office command is not available.
WORKAROUND: In the Office module, choose Return To My Office in the control panel.

18702 (patch available)—In Preferences and Firm Settings, the “General” section headings and dialog titles are mislabeled as “Backup”.
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website.

18708 (patch available)—REPORTS: Calendar reports (both Firm Member and Firm reports) might take a long while to generate.
SOLUTION: Optimized Reports are included in a Patch available from the Support > Updates and Downloads section of our website.

18756—If Amicus terminated unexpectedly while you were working in another user’s Office, you will be automatically returned to that user’s Office when you next log in to Amicus.
WORKAROUND: After logging back in, return to your own Office (if desired).

18784 (patch available)—In rare cases, you might see records (e.g. Time Entries) created by other Firm Members in your Amicus Office.
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website.

18827 (patch available)—PERFORMANCE: Long lists (such as the People Index list) might take a while to display. This is an issue in Build 8.0.1.1 (R.02) only.
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website.

18884 (patch available)—PERFORMANCE: Intermittent delays in Workstation responsiveness might occur, in some cases requiring you to restart Amicus.
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website.

18947 (patch available)—Users who are not designated as Amicus Administrators cannot change their own login password, Office access settings, or communications and address details.
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website.

Outlook Contacts & Calendar Link

17163—In rare cases after upgrading from Version 7, the Outlook view of Communications might not display and the Outlook Contacts & Calendar Link might not initialize successfully.
Running a repair on your Outlook application might solve this issue. From Add/Remove Programs at the workstation, select Microsoft Office and click Change. Choose the “Reinstall or Repair” option and click Next. Choose the “Detect and repair errors in my Office installation” option and click Install.

18630—The first letter of the note on an Event associated with a File might be lost when exchanged from Outlook to Amicus.

19374—When an Event associated with multiple Files is exchanged to Outlook, “File: Short File Name” appears in the Task or Appointment’s note in Outlook and subsequently, if the Event is edited in Outlook and exchanged, that text appears in the Event’s Main Note in Amicus.

Accounting

18525—In a custom Accounting Profile, setting the requirement that Time Entries have a Task-based Code and a Task-Based Activity Code has no effect.

18826 (patch available)—If a custom Accounting Profile for Time Entry export is implemented, users might not be able to post Time Entries successfully. This is an issue in Build 8.0.1.1 (R.02) only.
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website.

Amicus Accounting

18871—Existing fax numbers and multiline street addresses are not exchanged properly from Amicus Accounting to Amicus Attorney after any of the Client information is edited in Amicus Accounting.

20210—If a Client is created in Amicus Accounting with an improperly formatted phone or fax number (e.g. 8 or 9 digits rather than 7 or 10) and then exchanged to Amicus Attorney, Amicus Attorney terminates unexpectedly.

 Accounting — PCLaw Link 
 

13243—If you delete mapped Types of Law or Task Codes in PCLaw, the File Type and Activity Code mapping dialogs in the Link Configuration wizard will then show the mappings incorrectly.
SOLUTION: In the mapping dialog in the wizard, clear the mappings, click Close, click Yes to save the change, return to the dialog, and remap the codes as desired.

18409—If an error occurs on an individual File exchange from Amicus to PCLaw, closing the error message causes the File Details dialog to close and a progress bar to appear.

Accounting - QuickBooks Link

13093—Exchanges or initialization with QuickBooks 2006 might fail occasionally, with a 1000 error shown in the log.
SOLUTION: Update your QuickBooks 2006 application to QuickBooks 2006 Release 7 or higher.

18580—If the QuickBooks Link is set to use Full Client Name and Full Matter Name, and an Amicus File’s Full Matter Name contains an apostrophe, the File will fail to exchange to QuickBooks with the message “The Matter ID/Client ID you have entered is already assigned to a different Amicus Attorney file”.

Accounting – Timeslips Link

18690—If no one is currently logged in at the Amicus Application Server (e.g. because the computer was restarted but Amicus Attorney and Timeslips are not configured for automatic logins, as detailed in the Link Guide), any attempt to use the Timeslips Link will cause the Amicus PE Service to terminate. (For example, if a user attempts to post a Time Entry, or saves a new File which is to be exchanged to Timeslips.)

18704 (patch available)—A Nickname 2 value entered in the prompt that appears when you save a new File is not exchanged to Timeslips. (The value must be entered manually in Timeslips.)
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website.

18731 (patch available)—If the Timeslips Link is enabled and you open File Details for a File currently in use by another user, an error message appears.
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website.

Issues for Amicus Administrators Only

Firm Settings & Customization

12670—If the firm’s shared documents folder (specified in General – Document Management Firm Settings) is not configured for indexing by Microsoft Indexing Service, or that Service is not running, an error message appears whenever a user attempts to perform a full text document Search.
SOLUTION: To configure a folder for indexing: At the Amicus Attorney Application Server, go to Windows Control Panel > Administrative Tools > Computer Management and, in the navigation list at the left, choose Services and Applications > Indexing Service > System > Directories. On the toolbar, choose Action > New > Directory and specify a folder; repeat this step for each folder you want indexed.
We also recommend that the Indexing Service be set to start up automatically whenever the Amicus Server is restarted. (This can be done at the Server, via the Startup Type field in the Properties dialog for the Indexing Service.)

12897—In the Field Attributes dialog for a Text Custom Field on the Custom Page or Record Designer, you are permitted to enter a Maximum Length of more than 255 characters but, upon saving, the value changes to 255 without a warning.
SOLUTION: For a Custom Field that can hold more than 255 characters, use a Memo Custom Field.

17944—The Designer window for a Custom Record Designer window might not maximize properly (unusable white areas appear).
SOLUTION: After maximizing the window, click the right arrow at the bottom of the navigation panel to browse to the next Custom Record. (If you have another Custom Record defined, then click the left arrow to browse back to the original Record.)

18838 (patch available)—In the Time > User Rates view of Firm Settings, the labels and values might not align properly in a long list of rates.
SOLUTION: This issue is resolved in a Patch available from the Support > Updates and Downloads section of our website

User Management

18779a—Designating Firm Members as “Former” does not automatically remove them from Firm Groups (and they cannot be removed afterward).
SOLUTION: If you need them removed, please contact Technical Support for assistance.

20113—When a Firm Licensing File is applied, the User Management view’s Login Status for all users (regardless of whether or not they are licensed yet) is reset to “Out” followed by a blank date until they next log in to Amicus.

20138—If you change a user’s information in User Management (e.g. click their Timekeeper checkbox), the list inconveniently returns to the very top.

Import

17284—Comma Separated Values format files that have undelimited blank fields in the last columns cannot be imported (“Number of fields found is less than expected” error). The exporting of Outlook Contacts creates files of this type.
WORKAROUND: If possible, avoid creating files of this type.
Otherwise, open the file in Excel, add another column, and enter any multiple-character data in it. In the Import Field Mapping and Attributes dialog of the Amicus Import wizard, map that extra column as an “<Unused Field>”.

19737—Comma Separated Values format files that have a single-character field in the last column cannot be imported (“Number of fields found is less than expected” error).
WORKAROUND: If possible, avoid creating files that end with a single-character field.
Otherwise, open the file in Excel, rearrange the columns so that the last one you wish to import is a multiple-character field. In the Import Field Mapping and Attributes dialog of the Amicus Import wizard, map the rearranged columns appropriately.

19767—If importing Files with the match criteria set to Short File Name AND either Client ID or Matter ID, then an import record that matches on Short File Name only will be imported as a File with a duplicate Short File Name.

Other Administration

17900—Conversion from Small Firm Edition or Version 4 or 5: Hyphens in Custom Field Labels are deleted upon conversion. For example, “Pre-judgment Interest Rate” becomes “Prejudgment Interest Rate”.

18547—If any users are Offline when the Amicus Server is updated (via an Amicus Attorney Service Pack) or upgraded (to a new Version), those users will be unable to log in after their Workstations are updated.

18680—Conversion from Small Firm Edition or Version 4 or 5: Non-unique initials for Team Members from the earlier Version are not made unique upon conversion (by the addition of a numeric suffix).

18684—Installation of a Workstation fails if the computer does not have a C: drive.

18781—Upgrading an MSDE-based Version 7 Amicus Attorney might fail due to an unsuccessful automatic backup. This is a problem with some Amicus Attorney 2008 Premium Edition SP1 CDs.
WORKAROUND: If necessary, call Technical Support for an updated CD.

18923—Conversion from Small Firm Edition or Version 4 or 5: In some cases, Repeating Events are not converted.

19466—Conversion from Small Firm Edition or Version 4 or 5: Event dependencies in Precedents, and Dependent Events created by Precedents prior to Conversion, are not converted properly.

Windows

Windows Vista

18673—Windows Vista or Server 2008 – If not logged onto computer as a user with Windows “Administrators” Group rights, you cannot install Amicus Tasks Toolbar (from the Documents - Document Assembly Preferences).
WORKAROUND: If you encounter this issue, right-click on the Amicus Attorney icon on your Desktop and choose “Run as administrator” before logging in to Amicus and installing the Toolbar. This special login is required only once, for the install session.

20191—Under Vista, uninstallation of Amicus Application Server might fail with a 1721 error.
SOLUTION: Turn off Windows User Access Control (from Windows Control Panel > User Accounts) and restart the computer. Uninstall Amicus Server. Afterward, you may turn UAC back on.

Amicus Mobile

Amicus Mobile

16447/16447/18653—Initialization fails to detect a lack of connection, and might show an invalid “successful” message. (Ensure that the device is cradled or is otherwise connected.)

18277—Some Windows Mobile devices when set to portrait orientation might truncate the left side of the Settings screen.
WORKAROUND: Set the device orientation to landscape while configuring Settings.

18563—If a File is currently locked by another user, you can still select or clear its Mobile checkbox in the Files Index but this action has no effect. No warning message appears.

18569—If a Time Entry is created in Amicus Mobile on a File that is set to a Flat Rate or Other hourly billing rate, it will be sent to Amicus Attorney with a Rate Value of 0.

18578—Once a user has logged in to Amicus Mobile, the User Management screen in Amicus Attorney will always show their Login Status as “In” as of that date and time, regardless of whether they are currently in or out of Amicus Attorney or Amicus Mobile. (This might affect an Administrator’s ability to perform specific functions that require a user to be logged out.)
WORKAROUND: To change the user’s Administrator or Timekeeper designation, open their Administration Profile and make the desired change. To temporarily keep the user from logging in to Amicus Attorney (and Amicus Mobile), remove their Amicus license assignment.

18615—When replying to a Sticky on a Smartphone device, the number pad is activated and the corresponding alphabetic letters cannot be entered in the message field.
WORKAROUND: Navigate out of the message field and then go back.

18633—When sending a new Sticky from the Notes module, the “To” selection list of Firm Members does not reflect additions, deletions, or name changes done in Amicus Attorney since you last Initialized Amicus Mobile.
WORKAROUND: Reinitialize Amicus Mobile occasionally.

18639—Changes to Contact information in Amicus Attorney (name, primary phone number, primary e-mail address) are not exchanged to the Contact On File lists in Amicus Mobile until that File has been changed in Amicus Attorney and exchanged to Amicus Mobile.

18655/18656—If a Time Entry is created on a Phone Call in Amicus Mobile, the Time Entry icon might still be shown for that record in Communication lists in Amicus Attorney.

18663/18664—In Amicus Mobile, you are permitted to assign Contacts to a File that you have been restricted from editing. (These assignments do not, however, affect Amicus Attorney.)

18665—A Phone Call record created upon completion of an inbound or outbound call on an Amicus Mobile device records the end time rather than the start time of the call.

18666—If you have two calls (due to Call Waiting), switching away from one call to the other does not trigger the prompt to create a Phone Call record on that call in Amicus Mobile.
WORKAROUND: To create a Phone Call record on the call you are ending first, tap or click End Call rather than simply switching away from it. In a few moments, your phone will ring to resume your other call. Note, however, that if you choose to create a Phone Call record on this other call as well, its duration field will include only the time since the call was resumed.

18676—Viewing the details of a Phone Message in Amicus Mobile does not automatically mark it as having been read.

 

For further information, contact:

Gavel & Gown Software Inc.
Phone: 800-472-2289/416-977-6633
Fax: 416-977-2563
www.amicusattorney.com
info@amicusattorney.com

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