Amicus Maintenance Plan Terms and Conditions

  1. The Amicus Maintenance Plan is sold as a guaranteed three year term. By purchasing this plan, and paying the annual fee for the first year, you also commit to paying the annual fee for years two and three of the Amicus Maintenance Plan when you are billed. You authorize Gavel & Gown Software in advance to bill the annual fees for years two and three to the credit card you used for your initial purchase.
  2. The credit card transaction for the annual fees for year two and three will be posted approximately 15 days prior to the anniversary date of your initial Amicus Maintenance Plan purchase. If the transaction fails to be authorized for any reason, you will be notified and given 15 days to make payment in full for the annual fee for that year. If you fail to make payment within the 15-day period you will be considered to be in default of this agreement.
  3. Gavel & Gown Software reserves the right to take whatever measures necessary to collect payment from customers found to be in default.
  4. It is the obligation of the customer to upgrade their Amicus software to the current version of that software when it is made available to them. Gavel & Gown Software will only provide updates and fixes to the most current version of Amicus software, not older versions.
  5. Upgrades to Amicus software are usually released approximately once per year. However, Gavel & Gown Software in no way guarantees the timing of upgrade releases and its obligations to release new versions of software are as set out in the Amicus Software License Agreement.
  6. Customers enrolled in the Amicus Maintenance Plan receive technical support for their Amicus software according to the terms of the Amicus Annual Technical Support Plan documentation published on the www.amicusattorney.com website.
  7. At the end of the three year term, the Amicus Maintenance Plan can be renewed for another term without penalty. However, if the customer fails to renew within thirty (30) days of the end of their three year term, their Amicus Maintenance Plan will be deemed to have lapsed. Once a plan lapses, the customer may have to pay to upgrade to the current version of their software in order to reinitiate the plan.
  8. Payment for the Amicus Maintenance Plan must be made by credit card. This is to enable seamless billing of annual payments in years two and three. If a customer chooses to instead pay for the Amicus Maintenance Plan by check, the full amount of all three years of the plan must be paid at time of enrollment.
  9. It is the responsibility of the customer to notify Gavel & Gown Software of any changes in their shipping address. Gavel & Gown Software assumes no responsibility for upgrades that are sent to the wrong shipping address.
  10. All software returns for Amicus customers are governed by the Amicus Satisfaction Guarantee and Returns Policy as published on the www.amicusattorney.com website.
  11. All use of Amicus software is governed by the terms and conditions of the Amicus Software Licensing Agreement.